Program Analyst / Junior Program Manager (Level II)

Introduction

We are seeking a Level II Program Analyst / Junior Program Manager with 2–5 years of experience to support a portfolio of programs, including Energy Efficiency and Discount Programs. This role serves as a key liaison between business stakeholders and technical teams, ensuring that business needs are accurately translated into functional and operational requirements.

Responsibilities

• Act as a liaison between customer stakeholders and software development teams
• Gather and document business, functional, and system requirements through:
  • Interviews
  • Surveys
  • Site visits
  • Workflow and process analysis
  • Use case development
• Analyze information from multiple sources to understand business needs and translate them into actionable requirements
• Support program execution and coordination across multiple initiatives
• Assist in project or program planning, tracking, and reporting
• Collaborate with cross-functional teams to ensure alignment and delivery
• Lead or support small projects or workstreams as needed

Requirements

• 2–5 years of experience in Program Management, Program Support, Project Coordination, or a similar role
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to manage multiple priorities and work independently
• Experience working in structured or regulated environments is preferred
• Bachelor’s degree preferred (or equivalent work experience)

• Experience in utilities, energy, or regulatory industries
• Familiarity with SAP or similar enterprise systems
• Prior experience supporting program or project management functions

Team & Work Environment

• Team of 5 members (3 Program Advisors, 2 support roles)
• Onsite work required 4 days per week (Monday–Thursday)
• Training will include shadowing and hands-on learning

Additional Information

• One round of interviews (with hiring manager and possibly 1–2 supervisors)
• This role is not expected to convert to a full-time position
• Equipment details will be provided during onboarding