Required Qualifications
• Experience: 8 or more years of information technology experience, including at least 5 years in a senior SAP Basis and SAP HANA support role.
• SAP platform expertise: Strong hands-on experience administering SAP S/4HANA or SAP ECC, SAP HANA, and SAP NetWeaver.
• Technical operations: Experience with installations, upgrades, patching, system refreshes, transport management, monitoring, troubleshooting, performance tuning, and major incident resolution.
• Infrastructure and resilience: Working knowledge of Oracle and SAP HANA databases, AIX, Linux, and Windows platforms, and backup, recovery, high availability, and disaster recovery practices.
• Cross-functional effectiveness: Ability to work across multiple technical domains and partner effectively with adjacent teams supporting infrastructure, networking, security, development, cloud connectivity, and vendor-managed environments.
• Support coverage: Ability to participate in a rotating 24/7 on-call schedule.
Preferred Qualifications
• SAP transformation: Experience with SAP S/4HANA conversions, SAP HANA migrations, and SAP landscape modernization.
• Cloud environments: Experience deploying or supporting SAP solutions on AWS, Microsoft Azure, Google Cloud Platform, or hybrid-cloud environments.
• Technical breadth: Broad experience supporting SAP products and integrations across complex enterprise landscapes.
• Leadership and mentoring: Demonstrated ability to provide technical direction, mentor team members, and collaborate effectively across functions.
• Communication and problem-solving: Strong communication, customer-service, and analytical skills, with the ability to resolve cross-platform issues and translate business requirements into reliable technical solutions.
• Professional attributes: Demonstrated ownership, initiative, curiosity, adaptability, and a commitment to continuous learning and ongoing technical growth.
Education
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical field is required. A master’s degree in a technical field is preferred.
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