 (002).jpg?format=webp){kind=logo}
IT Technician (Desktop Support)
%20(002).jpg%3Fformat%3Dwebp&w=384&q=75){kind=logo}
OakTree Staffing
Dice Job Match Score™
⏳ Almost there, hang tight...
Job Details
Skills
- Computer Hardware
- Computer Networking
- IT Service Management
- IMAC
- Microsoft Office
- Remote Support
- Microsoft Windows
- Technical Support
- ServiceNow
Summary
Location: Denver, CO
Description
Seeking an IT Technician (Desktop Support) contractor to support the Distributed Services organization. This role is responsible for delivering hands-on technical support to end users, ensuring reliable operation of desktop hardware, software, and peripherals across the enterprise. The technician will work within a centralized support model, handling incidents and service requests while contributing to device lifecycle management and IT initiatives.
Core Responsibilities
- Provide day-to-day support for hardware and software issues
- Troubleshoot and resolve end-user issues
- Perform IMAC activities (Installs, Moves, Adds, Changes)
- Manage incidents and service requests in ServiceNow
- Meet service level objectives (SLOs)
- Configure and deploy workstations
- Support PC refresh and lifecycle management
- Track and manage IT assets
- Deliver strong customer service
- Collaborate with internal teams and vendors
Required Skills & Experience
- 3–5 years of desktop support experience
- Strong troubleshooting of Windows OS, hardware, and peripherals
- Experience with Microsoft 365
- Working knowledge of networking concepts
- Experience with ITSM tools (ServiceNow preferred)
- Dice Id: 10101963
- Position Id: 9015723
- Posted 20 hours ago
Company Info
OakTree Staffing is a full-service Information Technology Company providing staffing, training, consulting, and network services to clients around the United States since 1995. OakTree is a certified Women s Business Enterprise and has national certification from The Women s Business Enterprise National Council (WBENC). Lisa Wilson is the company's owner and CEO. OakTree is headquartered in Tulsa, OK.
Our company's namesake represents the great potential that exists in our relationship with each of our valued customers. OakTree is dedicated to building strong business partnerships with its clients and expertly assisting them so that their businesses can thrive.
Never miss an opportunity! Create an alert based on the job you applied for.Similar Jobs
It looks like there aren't any Similar Jobs for this job yet.
Search all similar jobs