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ServiceNow - Developer – ITSM

Frisco, TX, US • Posted 1 hour ago • Updated 1 hour ago

Full Time

Occasional Travel Required

On-site

Depends on Experience

Amaze Systems Inc

Fitment

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Job Details

Skills

CMDB
CSA
JAVA SCRIPT
ITSM
REST
SOAP

Summary

ServiceNow - Developer – ITSM

Location: , Frisco, TX, Morrisville, NC, Florida Melbourne

Role Summary

We are seeking an experienced ServiceNow ITSM Technical Consultant with strong expertise in ServiceNow platform development, ITSM implementations, integrations, and workflow automation. The consultant will be responsible for designing, configuring, developing, and supporting ServiceNow ITSM solutions while working closely with functional consultants, architects, and business stakeholders.

Key Responsibilities

Configure and implement ServiceNow ITSM modules:
Incident Management
Problem Management
Change Management
Request Management
Knowledge Management
Service Catalog
CMDB
Develop and customize ServiceNow applications using:
Business Rules
Client Scripts
Script Includes
Flow Designer
UI Policies
UI Actions
Record Producers
Catalog Items
Build and maintain integrations using:
REST APIs
SOAP APIs
IntegrationHub
MID Servers
Develop workflow automation and approval processes.
Support platform upgrades, patching, deployments, and production support activities.
Troubleshoot and resolve ServiceNow application and integration issues.
Collaborate with business analysts and functional consultants to translate requirements into technical solutions.
Participate in code reviews and follow ServiceNow development best practices.
Create technical design documents and unit test documentation.
Support Agile delivery processes including sprint planning, development, testing, and deployment.

Mandatory Skills

ServiceNow Platform

ITSM
Service Catalog
CMDB
Flow Designer
IntegrationHub
Service Portal / Employee Center

Development

JavaScript
Business Rules
Client Scripts
Script Includes
UI Policies
UI Actions
ACLs

Integrations

REST APIs
SOAP APIs
MID Server
Import Sets
Transform Maps

Methodology

ITIL
Agile / Scrum

Preferred Certifications

Mandatory

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM)
ServiceNow Certified Application Developer (CAD)

Additional Advantage

ITIL v4 Foundation
CIS-Discovery
CIS-Data Foundations
CIS-CSM
CIS-HRSD

Experience Requirements

3-7 years of ServiceNow experience
Minimum 3 years of ITSM implementation experience
Hands-on experience with Incident, Problem, Change, Request, and Knowledge Management.
Experience with ServiceNow integrations and workflow automation.
Experience working with enterprise customers in implementation or support projects.

Good understanding

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91132378
Position Id: 9875-13093-1791215480
Posted 1 hour ago

Company Info

About Amaze Systems Inc

We strive to be the very best in our industry. We're the Best IT Specialists.
We value our clients and their trust in us and hence, Our IT & Web Consultants don't hesitate to move mountains to give them high quality & innovative digital strategies, without resting, till they get the brand of their dreams.

Our impeccable digital executions has helped several businesses multiply and increase their business enquiries substantially over years making us one of the most preferred online partners.

Our Core Values Confine

image
Customer Experience
Best quality service value to maintain the long-lasting customer relationships
Support and reliability
Efficiency and time adherence
image
Delivery Excellence
Maintain high-standards in every delivery within the timelines
Enhance end-user acceptability
Maintain a healthy operating margin for the project
image
Integrity
Enabling economic growth through support and development services
Respect for individuals and maintaining the honor code
Ethical work practices
image
Practical Innovation
Value for innovation
Respect for new ideas
Innovative approach

Https://amaze-systems.com/

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