Job#: 3027995 Job Description: Vulnerability Management Program Manager
Location: Richmond, Virginia/Charlotte, North Carolina (Hybrid)
Employment Type: Contract
Contract Duration: 12 Months
Role Overview
This position is for an execution lead for the Control Tower and PMO within a Vulnerability Response team. This role involves partnering with a PMO lead to execute tasks supporting a vulnerability simplification program. The individual will lead and present in various forums on programs, tools, and solutions for technology-wide clients, interacting with stakeholders to build awareness, collect feedback, and engage teams to solve issues.
Key Responsibilities
- Drive awareness of program benefits across Global Technology teams and partners.
- Build community expertise, best practices, and training materials.
- Gather input for future improvements and initiatives, specifically related to a ServiceNow implementation.
- Identify and align key stakeholder leads to oversee a Technology Focus Group and Community of Practice.
- Provide ongoing communications throughout the change process and manage the program stakeholders list.
- Screen new CVEs for impact and coordinate between internal remediation teams.
- Understand and monitor risk appetite and SPI metrics to plan countermeasures.
- Partner with planning teams for upcoming changes and solution cross-team issues.
- Support the incident command center for P1 and elevated P2 events.
Required Qualifications
Experience: Proven knowledge of vulnerability management is required. Experience with ServiceNow Vulnerability Management is necessary. The role requires interaction with internal and external stakeholders to build awareness and solve issues.
Technical Skills: Agile tools (Jira), Project Management, and ServiceNow are required. Experience with Confluence is a strong plus.
Professional Skills: This position requires skills in problem resolution, goal setting, collaboration, influence, project management, results orientation, stakeholder management, analytical thinking, business acumen, financial management, innovative thinking, risk management, adaptability, DevOps practices, solution delivery process, solution design, and technical strategy development.
Preferred Qualifications
- Ability to communicate, engage, and build partnerships at a senior leadership level.
- Experience in a fluid and fast-paced environment.
- Experience working in a collaborative, matrixed environment.
- Strong organizational skills.
We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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