Mainframe CICS Admin

Job Description
Skill: Mainframe CICS Admin

Must Have Technical/Functional Skills:
8+ years of experience familiar with IBM and other vendors web sites: Open problem cases, ask questions, prepare and send dumps.
SMP/E – in depth knowledge to do install work on CICS and any associated products.
Security – in depth knowledge of ACF2 (must be able to install security on CICS and associated products and create ACF2 security rules as they pertain to CICS).
SMF – moderate skill set required to gather and manipulate SMF data (specifically the CICS 110 records).
Problem determination skills – ability to diagnose problem and determine root cause and remediation.
Understanding of a CICS MRO environment (TOR and AOR configuration).
Set traces (Aux and GTF) – ability to set traces to aid vendors in problem management and determination.
CICS shutdown statistics – be able to produce and interpret shutdown stats to aid in problem determination and growth projections.
Understanding of the CICS dynamic storage areas and how to manipulate for short on storage situations or to accommodate future growth of applications.
Create both transaction and system dumps (and port to vendors for analysis).
RDO (resource definition online) – must be able to create any resource needed on CICS (e.g transactions, programs, files, transient data queue, LSR groups, etc).
Web Services – creating and supporting of web services within CICS.
Broadcom ACF2 security – ability to install CICS security requirements, maintain ACF2 security within CICS and on all CICS resources.
Tivoli/Omegamon products (this is our monitoring software for CICS, z/OS, MQ, IIB, DB2 and the web portal (on windows) – our CICS admin is responsible for installing and maintaining all these monitoring tools.).
Broadcom Intertest/Symdump – product to debug CICS programs, product to format transaction dumps – install and maintain (and aid developers with questions and use)
SDS – CAFC (CICS application file control) – install product and use for control of files, application lists and group lists. Assist Operators when needed on use and problem determination if applications are failing.
Trillium and Code1 software – aid in installation and day to day management of software.
Compuware products specifically File-aid – proficient at manipulation of files through file-aid software.
Splunk – proficient at creating (modifying) Splunk reports (dashboards) to report on All CICS metrics (e.g CPU consumption, storage consumption, transaction volume, response times, wait times, etc).
Roles & Responsibilities:
System Maintenance & Configuration: Installing, maintaining, and upgrading CICS Transaction Server, MQSeries, and related ISV products (e.g., BMC Mainview).
CICS Region Management: Creating, configuring, and monitoring CICS regions (using tools like Omegamon) and managing CICSplex environments (CPSM) for load balancing.
Performance Tuning: Analyzing system performance, adjusting System Initialization Table (SIT) parameters, and optimizing resources.
Troubleshooting & Support: Providing 24x7 support, performing dump analysis, and resolving production issues (e.g., abends, transaction freezes).
Security & Compliance: Enforcing security, managing user IDs, and ensuring compliance with company regulations.
Other duties as assigned