Job Title : Salesforce Technical Program Manager
Location : 6565 Headquarters Drive, Plano, Texas 75024. 8am - 5pm Or 9am - 6 Pm
Contract
SKILL
Digital : Salesforce Service Cloud
AI SUG KEY SKILLS
Salesforce Service Cloud Risk Management Stakeholder Management Process Optimization
AI SUG INTERVIEW QUESTIONS
Can you describe your experience with Salesforce projects? How do you approach risk management in technical programs? What strategies do you use for stakeholder management? Can you provide an example of a process optimization you implemented? How do you ensure timely delivery of complex projects?
ADDN NOTES
JOB DESCRIPTION
Role Descriptions: Working project Experience in Salesforce projectWorking experience in Salesforce Service CloudThis role requires strong technical acumen program and stakeholder management and a process optimization mindset. The expectation is as a TPM you will be hands-on and driving the delivery of critical business initiatives managing all aspects of the program including planning risk management communication and implementation. You are a technical problem solver anticipating bottlenecks identifying innovative solutions to resolve roadblocks and balancing business needs against technical constraints. Lead and manage cross-functional technical programs of inter-related projects creating the program structure and shared alignment with the teams to deliver business and or engineering objectives. Collaborate with business engineering and architecture teams to design coordinate and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely delivery. Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements. Develop and execute scalable cross-organization processes mechanisms metrics and KPIs to deliver large-scale programs. Influence long-term and short-term product and technical strategy.Assess risks develop risk mitigation plans anticipate bottlenecks manage issue escalation and collaborate with Product Management on potential tradeoffs balancing business needs with technical considerations. Manage the intake queue by prioritizing and triaging incoming requests ensuring all tasks are appropriately categorized assigned and tracked to meet business objectives and timelines. Roles responsibilitiesWorking project Experience in Salesforce projectWorking experience in Salesforce Service CloudThis role requires strong technical acumen program and stakeholder management and a process optimization mindset. The expectation is as a TPM you will be hands-on and driving the delivery of critical business initiatives managing all aspects of the program including planning risk management communication and implementation. You are a technical problem solver anticipating bottlenecks identifying innovative solutions to resolve roadblocks and balancing business needs against technical constraints. Lead and manage cross-functional technical programs of inter-related projects creating the program structure and shared alignment with the teams to deliver business and or engineering objectives. Collaborate with business engineering and architecture teams to design coordinate and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely delivery. Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both bus Essential Skills: Working project Experience in Salesforce projectWorking experience in Salesforce Service CloudThis role requires strong technical acumen program and stakeholder management and a process optimization mindset. The expectation is as a TPM you will be hands-on and driving the delivery of critical business initiatives managing all aspects of the program including planning risk management communication and implementation. You are a technical problem solver anticipating bottlenecks identifying innovative solutions to resolve roadblocks and balancing business needs against technical constraints. Lead and manage cross-functional technical programs of inter-related projects creating the program structure and shared alignment with the teams to deliver business and or engineering objectives. Collaborate with business engineering and architecture teams to design coordinate and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely deliv Top 3 Required Skills: Work from Plano Working project Experience in Salesforce project Working experience in Salesforce Service Cloud This role requires strong technical acumen, program and stakeholder management, and a process optimization mindset. The expectation is as a TPM you will be hands-on and driving the delivery of critical business initiatives, managing all aspects of the program, including planning, risk management, communication, and implementation. You are a technical problem solver, anticipating bottlenecks, identifying innovative solutions to resolve roadblocks, and balancing business needs against technical constraints. Lead and manage cross-functional technical programs of inter-related projects, creating the program structure and shared alignment with the teams to deliver business and or engineering objectives. Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely delivery. Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements. Develop and execute scalable cross-organization processes, mechanisms, metrics, and KPIs to deliver large-scale programs. Influence long-term and short-term product and technical strategy. Assess risks, develop risk mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential tradeoffs, balancing business needs with technical considerations. Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines. Top 3 Preferred Skills: Working project Experience in Salesforce project Working experience in Salesforce Service Cloud This role requires strong technical acumen, program and stakeholder management, and a process optimization mindset. The expectation is as a TPM you will be hands-on and driving the delivery of critical business initiatives, managing all aspects of the program, including planning, risk management, communication, and implementation. You are a technical problem solver, anticipating bottlenecks, identifying innovative solutions to resolve roadblocks, and balancing business needs against technical constraints. Lead and manage cross-functional technical programs of inter-related projects, creating the program structure and shared alignment with the teams to deliver business and or engineering objectives. Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely delivery. Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements. Develop and execute scalable cross-organization processes, mechanisms, metrics, and KPIs to deliver large-scale programs. Influence long-term and short-term product and technical strategy. Assess risks, develop risk mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential tradeoffs, balancing business needs with technical considerations. Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines. Education Requirements: Bachelors in Computer Science or other related field Years of Experience: 5 years
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