SAP S/4HANA Sales Functional Lead (Order-to-Cash)

SAP S/4HANA Sales Functional Lead (Order-to-Cash)

OVERVIEW

We are seeking an experienced SAP S/4HANA Sales Functional Lead with strong expertise in Order-to-Cash (OTC) processes. This role is responsible for leading sales process design, supporting SAP S/4HANA implementations and transformations, driving user acceptance testing (UAT), and collaborating with cross-functional teams to deliver effective business solutions.

KEY RESPONSIBILITIES

Engage with stakeholders to understand business requirements, use cases, and process challenges.
Design, develop, and deliver solutions using appropriate tools, technologies, and methodologies.
Assess business and application requirements and recommend suitable solution approaches.
Create and review high-level solution and process designs.
Collaborate with cross-functional teams including product owners, architects, designers, finance, supply chain, and master data teams.
Lead User Acceptance Testing (UAT) activities and support quality gate reviews.
Support continuous improvement initiatives and process optimization efforts.
Apply software development and delivery best practices, including testing, integration, and deployment methodologies.
Support data security practices and compliance requirements.
Evaluate and incorporate emerging technologies and capabilities where appropriate.
Review SAP S/4HANA Sales configuration impacts and support solution decisions.
Manage integration-related issues and coordinate resolution efforts across connected systems.
Communicate project risks, trade-offs, and readiness assessments to stakeholders.

REQUIRED QUALIFICATIONS

Bachelor's Degree.
7 12+ years of experience in Sales Operations, Order-to-Cash (OTC), and/or SAP Sales functional leadership.
1 2+ years of SAP S/4HANA implementation experience or ECC-to-S/4HANA transformation experience with OTC ownership.
Deep knowledge of pricing, order management, delivery, and billing processes and controls.
Experience with or knowledge of SAP Vehicle Management Solution (VMS) and its integration with Order-to-Cash, Finance, and Logistics processes.
Strong cross-functional leadership experience working with Finance, Supply Chain, and Customer Master Data teams.
Demonstrated ability to make fit-to-standard decisions and effectively manage scope.
SAP S/4HANA Sales functional expertise with the ability to assess configuration impacts.
Experience leading UAT activities and enforcing quality standards.
Knowledge of integrations including EDI, middleware, tax interfaces, payment interfaces, and issue triage.
Strong executive-level communication skills.
Experience with Settlement Management/Rebates, Output Management (BRF+), and Fiori applications.
Exposure to SAP SD/VMS processes, Finance integration, and customer/dealer portal integrations.
Experience working with complex pricing environments.

PREFERRED QUALIFICATIONS

Master's Degree.

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