UAT Quality Analyst Lead

Job#: 3023299

Job Description:
Job Title: UAT Quality Analyst

Location: Remote (must reside in OR, WA, ID, or UT)

Duration: 12 months

Rate: $50-$55/hour (W2)

Overview

We are seeking an experienced UAT Quality Analyst IV to lead complex User Acceptance Testing initiatives within a multi-functional business environment. This senior-level role is responsible for ensuring high-quality delivery of UAT activities across large, cross-departmental projects. The ideal candidate will bring deep experience in business processes, quality assurance methodologies, and project leadership to drive continuous improvement and ensure no KPI degradation through the project lifecycle.
Primary Responsibilities

• Lead UAT efforts for complex, multi-team projects; act as the primary owner of all business-related testing activities.
• Develop and execute UAT, regression, and end-to-end functional test plans using industry-standard methodologies.
• Review business requirements, system specifications, architecture, and design documentation to support early test planning.
• Ensure adequate test coverage through close collaboration with Business, QA, and Development teams.
• Report test results, document defects, and verify fixes through the defect lifecycle.
• Prepare, manage, and validate test data for UAT scenarios.
• Compile final test documentation and support go-live and post-implementation activities.
• Serve as a project manager for UAT deliverables-develop test strategies, estimate resources, create schedules, and track execution.
• Monitor UAT progress, remove blockers, escalate risks and issues, and communicate status to project and senior leadership.
• Lead UAT defect triage, prioritizing issues based on business impact.
• Use metrics and KPIs to assess UAT effectiveness and drive process, practice, and tool improvements.
• Collaborate with cross-functional partners to define quality goals and identify risks, dependencies, and mitigation strategies.
• Perform workflow analysis, identify quality gaps, and recommend improvements.
• Manage UAT activities across multiple Agile teams or functional areas simultaneously.
• Utilize AI-enabled tools and technologies to enhance productivity, analysis, and decision-making.

Minimum Requirements

• Bachelor's degree in Computer Science, Mathematics, Business Administration, or related field; or equivalent experience.
• 8+ years of experience in business, health insurance, or general healthcare industries.
• 7+ years of experience defining/analyzing business requirements, process modeling, and executing acceptance testing.
• At least 2 years leading UAT efforts for multiple complex corporate projects, including continuous improvement initiatives.
• Strong knowledge of healthcare insurance domains; Facets experience strongly preferred.
• Proven ability to translate business requirements into comprehensive test cases and scripts.
• Demonstrated experience with Jira and other QA/testing tools.
• Experience writing and executing SQL queries to support UAT.
• Ability to prioritize test scenarios using a risk-based approach.
• Familiarity with Agile methodologies and SDLC best practices.
• Strong communication, collaboration, and cross-functional leadership skills.
• Ability to summarize UAT status, develop execution metrics, and escalate issues where appropriate.
• Experience analyzing defect leakage and leveraging insights to improve future testing cycles.
• Ability to manage multiple concurrent UAT workstreams across varied business functions.

Preferred Qualifications

• Experience in functional business areas such as claims processing, membership, or customer service.
• Expertise in process improvement, workflow analysis, and UAT governance.
• Demonstrated success driving quality outcomes across complex, multi-team programs.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.