SAP Junior Technical Support Engineer - Remote Role (W2 Only)

About this Position:

Job Title: SAP Junior Technical Support Engineer

Responsibilities:

• Configure and maintain SAP ECC HR modules within client to support evolving business needs.

• Implement workflow-driven solutions to reduce manual entry and modernize HR processes.

• Design role-based access controls and maintain system protocols and configuration documentation.

• Perform unit, integration, and UAT testing; support production rollouts and resolve system issues.

• Monitor and improve HR data accuracy, integrity, and cross-system consistency.

• Develop reports and dashboards using SAP tools, Excel, and Power BI; support audit and compliance reporting.

• Create and maintain technical documentation, SOPs, user guides, and SharePoint resources; provide user support and training.

• Collaborate with HR, IT, and Finance to align system functionality, gather requirements, and support security and data policies.

• Support HR system modernization projects, implement technical solutions, and follow public health programming governance and approval requirements.

REQUIRED SKILLS:

• 3+ Years of Experience with SAP ECC HR modules, including system configuration, testing, and troubleshooting to optimize SAP HR system workflows to support automation and reduce manual processes.

• 3+ Years of Experience with State HR/Payroll processes, data privacy standards (e.g., HIPAA, FLSA), and regulatory compliance frameworks.

• 3+ Years of Experience in data validation, integrity monitoring, and issue resolution across HR systems.

• 3+ Years of Experience in Advanced reporting and dashboard development using SAP tools, Excel, and Power BI.

• 3+ Years of Experience in Microsoft Office products (Word, Excel, PowerPoint, Visio) and collaborative tools (SharePoint, OneDrive, Teams).

• 3+ Years of Experience with role- based access control (RBAC) and position-driven system access configuration.

PREFERRED SKILLS:

• Familiarity with IT security standards and compliance frameworks, including NIST 800-53, FISMA, and infosec policies.

• Experience with IT Implementation Projects.

REQUIRED EDUCATION:

• Bachelor's degree in a relevant field of work or equivalent work experience.