Product Owner/Business Analysis- Hybrid -Pittsburgh/Houston/Phoenix/Charlotte -W2

• Posted 1 day ago • Updated 1 day ago
Full Time
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Job Details

Skills

  • Attention To Detail
  • Collaboration
  • Sales Operations
  • Finance
  • Legal
  • User Stories
  • Sprint
  • Acceptance Testing
  • Testing
  • Training
  • Continuous Improvement
  • Organizational Change Management
  • OCM
  • Computer Science
  • Information Systems
  • Business Analysis
  • IT Service Management
  • IT Operations
  • Scrum
  • Kanban
  • Communication
  • Stakeholder Management
  • Management
  • Workflow
  • ServiceNow
  • Agile
  • Product Ownership
  • Telecommunications

Summary

Title: Product Owner / Business analysis

Client: Crown Castle

Location: Pittsburgh, Houston, Phoenix, Charlotte.( 4x a week in office)
Duration 6-12 month contract, targeting to convert to FTE


Position Summary
Crown Castle is seeking a strategic and detail-oriented Product Owner to lead the development and enhancement of solutions across the enterprise. This role will serve as the bridge between business stakeholders and technical teams, ensuring that platform capabilities align with organizational goals and user needs.

Key Responsibilities

  • Own and manage the product backlog, ensuring prioritization aligns with business objectives and stakeholder expectations.
  • Collaborate with cross-functional teams (Sales, Operations, Finance, Legal, and IT) to gather and document business requirements.
  • Translate business needs into detailed user stories and acceptance criteria.
  • Lead Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
  • Partner with ServiceNow developers and administrators to deliver high-quality solutions.
  • Conduct UAT planning and support testing activities to validate feature delivery.
  • Serve as a product ambassador, providing demos, training, and enablement materials.
  • Monitor product performance and user feedback to drive continuous improvement.
  • Support Organizational Change Management (OCM) efforts for new releases and enhancements.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Business, or related field.
  • Minimum 5 years of experience in product ownership or business analysis.
  • Strong understanding of ITSM, ITOM, and CSM modules
  • Experience with Agile methodologies (Scrum, Kanban).
  • Excellent communication and stakeholder management skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Skills

  • Experience integrating ServiceNow with third-party systems.
  • Familiarity with workflows and automation within ServiceNow.
  • Certification in ServiceNow or Agile Product Ownership (CSPO, PSPO).
  • Prior experience in telecom or infrastructure environments is a plus.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10443482
  • Position Id: 2026-3256
  • Posted 1 day ago

Company Info

About Andeo Group

ANDEO Group, LLC specializes in the staffing and placement of professionals with all skill sets. We work hard to match the best talent to the right jobs. We continue to learn and grow with our clients as we are always tailoring our services based on our clients and candidates needs.

At Andeo Group, we pride ourselves on knowing our clients to the point of specialization. We understand your needs and tailor our process accordingly. Whether you want to receive frequent updates or want to give us total autonomy, we work with your schedule and standards.

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