Technical Project Manager – Financial Services (Networking/Connectivity) - Hybrid (Buffalo, NY only)

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Job Summary

We are seeking a client-facing Technical Project Manager to lead end-to-end delivery of client change initiatives within a financial services environment. This role requires strong project management capabilities combined with technical understanding of system integrations, connectivity solutions, and client onboarding processes. Experience with networking or Cisco-related projects is a strong advantage.

Key Responsibilities

Operational Project Management

• Lead end-to-end delivery of client change initiatives, including planning, execution, risk management, and issue resolution
• Collaborate with business units and clients to gather requirements, define project scope, and establish clear deliverables
• Develop and maintain detailed project plans, timelines, and status reports; communicate progress to stakeholders and senior leadership
• Conduct user training sessions and prepare documentation to support successful adoption
• Oversee onboarding of new financial products and client connectivity solutions
• Act as the primary point of contact for clients, coordinating with global and U.S.-based teams to ensure timely delivery

Technical Project Management

• Partner with IT, vendors, and business teams to troubleshoot and resolve system integration issues
• Support implementation of technical solutions ensuring data integrity, security, and compliance with U.S. regulations
• Monitor file transfers and connectivity performance post-implementation; drive continuous improvements

Collaboration & Communication

• Build and maintain strong client relationships, acting as a trusted advisor
• Bridge the gap between technical and non-technical stakeholders by translating business requirements into actionable solutions
• Provide regular updates on project status, risks, and mitigation strategies
• Promote collaboration, accountability, and continuous improvement across global teams
• Support change management initiatives to ensure adoption and engagement

Required Skills & Experience

• Proven experience in project management within systems implementation or integration environments
• Background in financial services (banking, payments, or related domains preferred)
• Strong track record of delivering projects on time and within scope
• Solid understanding of integration concepts (APIs, file transfers, connectivity solutions)
• Excellent stakeholder management and communication skills, including interaction with senior leadership
• Strong analytical and problem-solving abilities
• Familiarity with data security, compliance, and U.S. regulatory standards
• Experience working in global or cross-functional teams

Preferred Qualifications

• Experience with networking environments or Cisco-related projects
• Familiarity with tools such as JIRA, MS Project, and Confluence
• Project management certifications (PMP, PRINCE2, Agile) are a plus

Key Competencies

• Client-focused delivery approach
• Strong ownership and accountability
• Ability to translate business needs into technical solutions
• Attention to detail with a strategic mindset
• Effective communication and stakeholder engagement