REQUIRED SKILLS In order of importance:
6+ years of overall IT experience supporting enterprise systems
3+ years of hands-on AWS experience in development and/or administration
3+ years of experience with AWS core services (EC2, VPC, IAM, S3, and Lambda)
3+ years of experience with Amazon Connect and/or contact center technologies
3+ years of experience integrating APIs, serverless functions, and cloud-native services
3+ years of experience with Infrastructure as Code and automation
3+ years of experience with security best practices, logging, and monitoring in AWS
3+ years of scripting experience (Python, Bash, or equivalent)
PREFERRED SKILLS In order of importance:
Experience with AI/ML integrations and prompt engineering
Experience with hybrid cloud or third-party integrations
Cost optimization and FinOps experience
Experience with Microsoft Azure Cloud Services and Hybrid Cloud Architectures
REQUIRED EDUCATION/CERTIFICATIONS:
AWS Certified Solutions Architect - Professional OR AWS Certified DevOps Engineer - Professional
PREFERRED EDUCATION/CERTIFICATIONS:
Microsoft Certified Azure Solutions Architect (AZ-305)
Additional Skills:
Strong written and verbal communication skills
Ability to mentor junior engineers
Strong documentation and operational discipline
ENVIRONMENTS AND TOOLS
Amazon Web Services (AWS)
Amazon Connect
Amazon Bedrock
AWS Lambda
AWS CloudFormation / Terraform
CloudWatch / CloudTrail
API Gateway
CI/CD tools (AWS-native or third-party)
Git-based version control systems
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