Junior Systems Administrator

We are seeking a motivated Junior Systems Administrator to provide day-to-day system support across Windows-based environments, cloud platforms, and Active Directory. This role is ideal for someone early in their IT career who is eager to grow their technical skills in a fast-paced environment. Extremely light exposure to Hadoop is beneficial but not a core requirement. Experience supporting healthcare or hospital environments is a strong plus.

Key Responsibilities

• Provide first- and second-level support for Windows server and desktop environments

• Assist with user account management, group policies, and permissions in Active Directory

• Support cloud-based systems and services (e.g., Microsoft Azure, AWS, or similar)

• Monitor system performance and assist with troubleshooting hardware, software, and network issues

• Perform routine system maintenance, patching, and updates

• Document procedures, configurations, and support activities

• Escalate complex issues to senior administrators as needed

• Follow security, compliance, and IT best practices, especially in regulated environments

Required Qualifications

• Basic experience supporting Windows operating systems (Windows 10/11, Windows Server)

• Familiarity with Active Directory concepts (users, groups, permissions)

• Introductory experience or coursework related to cloud technologies

• Basic understanding of IT troubleshooting and support processes

• Strong communication skills and a customer-service mindset

• Ability to learn quickly and work well in a team environment

Preferred / Nice-to-Have Qualifications

• Extremely light experience or exposure to Hadoop (academic or entry-level exposure is sufficient)

• Prior experience working in a hospital or healthcare IT environment

• Familiarity with ITIL concepts or ticketing systems

• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft fundamentals)