Sr. ServiceNow Developer

We are seeking a full-time ServiceNow Senior Application Developer to support the development, administration, and ongoing enhancement of the ServiceNow platform of the Agency. 

• Bachelor’s degree in information technology, Computer Science, a related field, or equivalent professional experience.

• Ten or more years of hands-on ServiceNow administration experience, including

• Ownership or co-ownership of a ServiceNow instance.

• Strong foundational knowledge of the ServiceNow platform, including:

• Forms, lists, tables, and dictionary configuration

• Business Rules, Client Scripts, UI Policies, and UI Actions

• Roles and Access Control Lists (ACLs)

• Update sets and platform administration

• Proficiency in JavaScript for ServiceNow scripting (business rules, client scripts, UI policies)

• Demonstrated experience integrating ServiceNow with external systems via REST/SOAP APIs

• ITIL Foundation certification or equivalent ITSM process knowledge

• Experience working in a public sector, K–12, education, or other highly regulated environment
• Experience building or supporting system integrations using REST APIs, Integration Hub, and data imports

• ServiceNow Certified Application Developer (CAD) preferred

• Experience with one or more ServiceNow application areas such as ITSM, HRSD, S2P, CSM, or SecOps.

• Locals / DMV based candidates considered