Sr. Business Analyst

Job#: 3038665

Job Description:
Sr. Business Analyst

Location: Brooklyn, Ohio (Remote)

Role Overview

This position supports a key role in the design and implementation of complex systems. The Sr. Business Analyst will translate business needs into technical specifications, ensuring alignment with organizational objectives and optimized user experiences. This role involves collaboration across multiple teams to support business goals and maintain adherence to project roadmaps.

Key Responsibilities

• Contribute to the design process to ensure it supports business requirements and an optimized user experience.
• Capture requirements for complex systems across multiple stakeholders, applying the Software Development Life Cycle (SDLC) to deliverables.
• Translate business requirements into technical requirements, considering multiple users, risks, and impact scenarios.
• Apply business expertise to work with technical and business teams to support objectives and align with the product roadmap.
• Collaborate with quality assurance teams to develop project testing strategy and support user acceptance testing.
• Advise on security, risk management, and IT process principles, partnering with security and risk teams to ensure adherence to standards.

Required Qualifications

Candidates must have extensive experience in the following competencies:

Foundational Competencies:

• Process Improvement: Understanding and insight into evaluating and improving processes, products, and services.
• Core Application Systems: Knowledge of major production application systems for service delivery.
• Customer Focus: Aligning customer needs and satisfaction in all business decisions.
• Cross-Team Integration: Ability to lead and coordinate work across different functions and divisions.
• Effective Communications: Ability to transmit, receive, and accurately interpret ideas and information.
• Influencing: Knowledge of effective tactics to impact decisions within and outside the organization.
• Accuracy and Attention to Detail: Ability to complete tasks with high levels of precision.
• Analytical Thinking: Ability to determine the root cause of problems and create effective solutions.
• Strategic Thinking: Applying a "big picture" perspective to identify and maintain focus on key success factors.

Technical & Functional Competencies:

• Requirements Analysis: Ability to elicit, analyze, and record business and non-functional requirements.
• Business Process Modeling: Knowledge of techniques for documenting and improving business processes.
• Business Data Analysis: Ability to collect, identify, analyze, and interpret business data to meet requirements.
• Software Product Business Knowledge: Experience with the business aspects and operation of a software product.
• Application Delivery Process: Knowledge of methodologies for delivering new or enhanced applications.
• Familiarity with credit card platforms such as TSYS/FIS and Mastercard.

Preferred Qualifications

• SQL proficiency to read and write queries and perform data mapping.
• Experience with Big Query.
• Familiarity with Miro or Draw.io.
• Experience with Confluence.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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