Federal Field Engineer - DoD

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview
As a global pioneer in professional mobile communication technology, Motorola Solutions boasts a prestigious history of innovation and an extensive international network of systems. Our primary focus is delivering essential digital mobile communication infrastructure for public safety and government organizations.

Motorola Solutions stands as a prominent worldwide authority in professional mobile systems, supported by a significant legacy of technical advancements and a broad global presence. The core of our operations involves deploying mission-critical mobile communication solutions specifically for government and public safety clients.
Job Description

As a Federal Field Engineer at Motorola Solutions you will be responsible for the installation, maintenance, and troubleshooting of our mission-critical communication systems and solutions for a diverse range of clients. This role requires technical expertise, strong problem-solving skills, and a commitment to ensuring optimal system performance and customer satisfaction.

Job Responsibilities:

• Execute the setup, programming, assessment, and handover of radio network solutions for Motorola Solutions, encompassing infrastructure such as trunking systems, repeaters, and handheld units.
• Manage the post-sale deployment and integration of digital voice and data communication networks.
• Identify technical malfunctions, perform complex equipment repairs, and conduct scheduled maintenance both remotely and at customer sites.
• Deliver expert technical guidance and training to clients to facilitate effective operation of deployed systems.
• Maintain precise and prompt records of all service operations, including system upgrades, maintenance checks, and repairs.
• Liaise with engineering, sales, and project management units to achieve high levels of customer satisfaction and project success.
• Follow corporate guidelines and rigorous safety standards during all field engineering tasks.
• Engage in continuous professional development to stay informed of emerging technologies and industry standards.
• Oversee the inventory of specialized tools and components necessary for field assignments.
• Participate in an on-call schedule to provide around-the-clock support for essential communication infrastructure.
• Offer specialized technical support for complex applications, including software-based electronics troubleshooting and the optimization of RF and Broadband architectures like digital P25 systems.
• Serve as the Lead Federal Field Engineer for major system initiatives, coordinating team efforts and providing mentorship to junior engineering staff.
• Perform precise system tuning, programming, and performance testing while finalizing all project documentation.
• Collaborate with technical support and product teams to analyze and resolve system defects during the deployment and maintenance phases.
• Generate weekly status reports detailing field activities and project milestones.
• Utilize trend analysis to conduct preventive maintenance routines that ensure continued system reliability.
• Engineer solutions for complex technical hurdles identified during system support or hardware upgrades.

Job Qualifications:

• Academic background in Electronics, Electrical Engineering Technology, Telecommunications, or a related field (Associate's degree required; Bachelor's preferred).
• At least 2 years of professional experience in radio communication systems or similar electronic equipment maintenance and installation.
• Comprehensive grasp of RF principles, network protocols, and two-way radio systems including P25, DMR, and TETRA.
• Competence with multimeters, service monitors, spectrum analyzers, and other standard test equipment.
• Advanced analytical and troubleshooting abilities with a focus on methodical problem resolution.
• Exceptional verbal and written communication skills to convey technical details to varied audiences.
• Effective time management and the ability to operate autonomously in field environments.
• Physical ability to handle 50-pound equipment and work in various, sometimes adverse, outdoor settings.
• Preferred industry certifications such as Network+, CompTIA A+, ETA, or specific manufacturer training.
• Complete familiarity with modern technology and contemporary troubleshooting methodologies.
• Expertise in wired systems (LAN/WAN), including the installation and maintenance of cabling, routers, switches, and firewalls.
• Capability to maintain and troubleshoot server hardware, operating systems, and software infrastructure.
• In-depth knowledge of antenna networks, receivers, and transmitters within R.F. systems.
• Knowledge of packet-switching techniques, dedicated data circuits, and standard telephony.
• Strong digital literacy, including proficiency in MS Office (Word, Excel, Outlook, Access) and Google Suite.
• High level of self-motivation and the ability to work without direct supervision.
• Ability to remain calm and resolve client issues efficiently during high-pressure scenarios.
• Superior command of Motorola systems, including SmartNet, Centracom, MCC Console, and ASTRO A7.x Digital platforms.
• Proven experience with logging systems, RF interfaces, and diverse networking hardware.
• Unique blend of expert multi-site RF system knowledge and advanced computer networking skills.
• Network+, Security+, or similar relevant networking certification is highly desirable.
• Experience with RF infrastructure, ASTRO systems, LMR, P25, and dispatch consoles.
• Professional conduct and excellent communication abilities at all times.
• Preference is given to those with experience in RF Infrastructure Technologies such as Motorola SmartZone, ASTRO Conventional, and Trunked systems.
• Proficiency with essential test equipment-including T1 Test Sets, Communication System Analyzers, and Digital RF Power Meters-is mandatory.
• Qualified candidates should possess high-level technical expertise and a minimum of 6 years of experience with the following: Motorola Base Stations (including GTR series and Quantars), Dispatch Consoles (MCC7500, MCC7500E, MCC7100, and Gold Elite), T1 Circuits and Channel Banks, Configuration of computer IP networks.

Candidate Requirements:

• Applicants may reside anywhere in the United States, although preference will be given to the specific states identified.
• Residency within 30 miles of a major metropolitan airport is required, alongside a willingness to undertake international travel to high-risk locations.
• The position involves heavy travel commitments, reaching as high as 85%.
• Flexibility to work weekends, holidays, overtime, and non-standard schedules is essential.
• Must have a current, valid driver's license and no traffic violations
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

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Target Base Salary Range: $80,000 - $85,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• 2+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience.

Travel Requirements
Over 75%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.