Service Now ITAM/ITSM Architect

Roles and Responsibilities:

·        Minimum 12+  overall experience and 10+ years of experience working on Service now and 2+ working as an Architect

·        Platform Management: Oversee the administration and maintenance of the ServiceNow platform, ensuring optimal performance and reliability.

·        Custom Application Development: Lead the design, development, and deployment of custom applications on the ServiceNow platform.

·        Integration: Manage and implement integrations between ServiceNow and other enterprise systems using APIs, web services, and other integration tools.

Technical Skills:

• Proficiency in JavaScript, HTML, CSS, and other web technologies.
• Strong understanding of ServiceNow modules, including ITSM, CSM
• Experience with ServiceNow integration using REST/SOAP APIs.
• Knowledge of database concepts and SQL.
• Certifications: ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, or other relevant certifications.
• Soft Skills: Excellent communication, leadership, and problem-solving skills.
• Preferred Qualifications:
• Experience with Agile/Scrum methodologies.
• Familiarity with ITIL processes and best practices.