THIS IS ONSITE– COLUMBUS,OH-CANDIDATE
NEED TO BE ON W2
ROLE: LEAD SERVICENOW HCM DEVELOPER
OVERALL EXPEREINCE 12YRS+ (DO NOT SUBMIT BELOW 12 YRS)
The ideal candidate will have deep expertise in ServiceNow HRSD/HCM modules, enterprise integrations, workflow automation, and platform leadership within regulated environments such as banking or financial services.
The candidate will lead technical delivery, collaborate with HR and business stakeholders, mentor developers, and drive scalable ServiceNow solutions aligned with security, compliance, and operational excellence standards.
Key Responsibilities
Lead end-to-end development and implementation of ServiceNow HR Service Delivery (HRSD/HCM) solutions. Design scalable workflows, employee service centers, lifecycle events, case management, and knowledge management solutions.
Gather requirements from HR, compliance, and business teams and translate them into technical designs. Customize and configure: HR Case Management Employee Center / Portal Lifecycle Events Document Management Virtual Agent Flow Designer IntegrationHub Develop and maintain custom applications, scoped apps, UI policies, client scripts, business rules, and REST/SOAP integrations. Integrate ServiceNow with enterprise HR systems such as: Workday SAP SuccessFactors Active Directory Payroll and identity systems Ensure platform governance, security, audit readiness, and compliance with financial industry standards.
Lead code reviews, release management, CI/CD practices, and platform upgrade activities.
Troubleshoot complex production issues and optimize platform performance.
Mentor junior developers and provide technical leadership across projects.
Collaborate with architects, infrastructure teams, cybersecurity, and enterprise application teams.
Required Qualifications 12+ years of
overall IT experience. 5+ years of hands-on experience with ServiceNow development.
3+ years of experience specifically in HRSD/HCM implementations.
Strong expertise in: JavaScript Glide APIs Flow Designer IntegrationHub Service Catalog REST/SOAP APIs Scoped Application Development Experience implementing ServiceNow in banking, insurance, or financial services environments.
Strong understanding of ITIL processes and Agile methodologies.
Experience with integrations involving HR, IAM, and enterprise systems. Ability to lead offshore/onshore development teams.
Excellent stakeholder communication and client-facing skills.
Financial Domain Experience HR compliance in regulated industries SOX, audit, and data privacy awareness Experience with employee onboarding workflows in banking environments Knowledge of enterprise risk and governance processes If you''d like, I can also provide: A shorter recruiter-friendly version Resume screening criteria Interview questions for this role Day-1 responsibilities Mandatory vs nice-to-have skills matrix ATS-optimized version
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