Jira Administrator- Atlassian Certified

Senior Jira Administrator- Atlassian Certified

Location: Midtown Manhattan, NY (Hybrid)

Schedule: Onsite for the first 4 months, then Hybrid (2 days onsite / 3 days remote)

Duration: 12+ Month Contract (High likelihood of extension)

Interview: Video

Start: ASAP

Overview

We are seeking an experienced Senior Jira Administrator to support and administer a large enterprise Atlassian environment. This role is focused on configuring, maintaining, and optimizing Jira to support Agile development teams and business users.

The ideal candidate has extensive hands-on Jira administration experience, a current Atlassian Jira certification, and a strong background configuring enterprise Jira environments.

Responsibilities

• Administer and support Jira Software and Confluence in a large enterprise environment.
• Configure and maintain Jira workflows, screens, custom fields, issue types, permission schemes, notification schemes, and projects.
• Build and maintain dashboards, filters, reports, and Agile boards.
• Configure and administer Jira and Confluence plugins.
• Troubleshoot and resolve Jira configuration and user issues.
• Partner with business stakeholders and Agile teams to improve Jira processes and workflows.
• Support Jira upgrades, enhancements, and ongoing platform maintenance.
• Provide end-user support and Jira administration best practices.

Required Qualifications

• Current Atlassian Certification in Jira Project Administration (Required).
• Minimum 4+ years of recent hands-on Jira Administration experience.
• Experience administering Jira in a mid-to-large enterprise environment.
• Strong experience configuring:
  • Jira Workflows
  • Permission Schemes
  • Notification Schemes
  • Screen Schemes
  • Custom Fields
  • Dashboards
  • Reports
  • Agile Boards
• Experience administering Jira and Confluence plugins.
• Experience troubleshooting Jira administration issues.
• Experience supporting Agile teams using Scrum and Kanban.
• Strong communication and customer support skills.

Preferred Qualifications

• Experience supporting enterprise environments with 1,000+ users.
• Experience with Jira Cloud or Jira Data Center.
• Experience with Atlassian Marketplace applications such as ScriptRunner or Automation for Jira.
• Experience in banking, financial services, or another large enterprise environment is preferred.
• Experience with Jira migrations, upgrades, or platform enhancements.