Sr Principal Site Reliability Engineer

Our Mission

At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Description

Your Career
We are looking for a proactive and innovative Site Reliability Engineer (SRE) to join our growing team. In this role, you will be at the forefront of ensuring our services are reliable, scalable, and efficient. You will have the unique opportunity to leverage cutting-edge AI tools to redefine our operational practices and build powerful self-service tools to empower our engineering teams. If you are passionate about building resilient systems and automating everything, we want to hear from you!
Your Impact
Develop Intelligent Automation: Design, build, and maintain automation solutions to handle everything from provisioning and deployment to failure detection and remediation.

Empower Engineers with Self-Service Tools: Build and maintain user-friendly self-service tooling-including internal web portals, Slack bots, and automated JIRA workflows-to streamline developer and operational tasks.

Define and Uphold Reliability Standards: Establish and manage Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to meet and exceed our Service Level Agreements (SLAs).

Lead Incident Response: Act as a key leader during production incidents, driving resolution, and conducting blameless postmortems to prevent future occurrences.

Leverage AI for SRE: Utilize AI-powered tools for advanced observability, anomaly detection, predictive alerting, and automating complex operational tasks to enhance system reliability.

Build for Scale: Collaborate with engineering teams to design and implement scalable, highly available, and secure infrastructure.

Qualifications (Additional Job Description)

Your Experience
Proven experience as a Site Reliability Engineer, DevOps Engineer, or in a similar software engineering role.

Strong proficiency in a programming language such as Python or Go.

Experience building self-service tools (e.g., internal web portals, Slack integrations) to improve developer productivity and reduce operational toil.

Deep understanding of the principles of SLIs, SLOs, and SLAs and experience implementing them.

Hands-on experience with incident management protocols and participating in on-call rotations.

Familiarity with using AI/ML tools in an operational context for tasks like log analysis, anomaly detection, or automated remediation.

Proficiency with cloud platforms (Google Cloud Platform, AWS, or Azure) and container orchestration tools (Kubernetes, Docker).

A strong problem-solving mindset and a passion for continuous improvement and learning.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$173,700.00 - $280,975.00/yr

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes