Service Delivery Manager / Project Manager

Service Delivery Manager / Project Manager We are seeking an experienced Service Delivery Manager / Project Manager to oversee 24x7 IT Service Desk operations, service delivery, SLA performance, project coordination, and stakeholder communication. Key Responsibilities: Manage end-to-end service delivery and ensure compliance with SLAs and contractual requirements. Coordinate 24x7 Service Desk staffing, schedules, escalations, and daily operations. Serve as the primary point of contact for City s

Dexian has an immediate opportunity available for a Service Delivery Coordinator to assign, monitor and track service requests for our premier aerospace customer. The Service Delivery Coordinator will: Assign, monitor and track service requests to ensure Service Level Agreements (SLA's) are met or exceeded. Coordinate administrative support operations to ensure a high level of customer satisfaction. Be the primary focal point for issues associated with SLA activity and delivery of back-office f

Description Senior ServiceNow Developer Company Overview A leading multi-location organization in the retail and consumer services industry is seeking a Senior ServiceNow Developer to support enterprise technology transformation initiatives. Based in the San Gabriel Valley, California, the company operates a large, complex technology environment and is committed to leveraging innovation, automation, and service management best practices to improve business operations. This is an opportunity to

job summary: The ServiceNow Technical Project Manager (TPM) leads the planning, execution, and delivery of strategic ServiceNow initiatives across IT and business functions. This role will manage multiple concurrent projects and workstreams, partnering with technology teams, business stakeholders, implementation partners, and vendors to deliver solutions that align with organizational objectives, governance requirements, and platform best practices. This role is responsible for delivering balan