SAP Solution Architect
Location: San Jose, CA
$80/hr C2C
Onsite Requirement: Yes
No of Days Onsite: 3
Primary Skills:
Exp in Order to Cash (CPQ): 7+ years
Exp in Pros - configurator Tool
Exp in SAP ERP: 10+ years
Exp in Provisioning - AUP Process: 5+ years
Participate in Fit Gap Analysis
Solution Architect Job Definition SEMrush Acquisition integration Initiative Role Title Order-to-Cash (O2C) Solution Architect System / Landscape SAP S/4HANA Order-to-Cash, Billing & Integration with other SAP & non-SAP systems in Commerce, CRM, provisioning. Role Objectives Support the M&A & other large enterprise transformation & integration programs by driving end-to-end architecture across the O2C domain. Enable Fit-Gap analysis, define initial end-state architecture, and align M&A integrations with Customer platforms and SAP S/4HANA landscape. Accountability Own O2C architecture design for the M&A systems integrations Support Fit-Gap analysis & workshop sessions for discovery & solutioning Align with SAP enterprise standards Drive cross-functional collaboration Work Tasks and Responsibilities Lead the Architecture & Design to help Define O2C architecture. Identify integration points Participate in Fit-Gap analysis & discovery sessions Translate business requirements into architecture Enable Collaboration with program stakeholders Work with Product, Engineering, CRM and Provisioning teams Support early implementation and onboarding Required Skills and Experience 12+ years of SAP O2C experience, with 3+ years of SAP S/4HANA Order to Cash (O2C) Billing & invoicing experience. Subscription order management & architecture Pricing Experience SaaS / subscription models 5+ years of Provisioning experience Additional Preferred skills: o D365 CRM integration experience o Migrating O2C processes from Oracle to SAP. Reporting Structure Reports to: Sanjay Kaul, CSS BCDD Project Context SEMrush integration initiative within Order-to-Cash domain. Supports Fit-Gap analysis and integration execution with Customer platforms. Duration / Hiring Context Contractor role, initial 6 months. Additional Notes- Requires immediate contribution in joint collaboration sessions - Minimal ramp-up expected
Expectations from this role:
1. Optimise efficiency, cost and quality by identifying opportunities for automation/process improvements and agile delivery models
2. Learn technology, business/system domain and as recommended by the project/account
3. Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies, contributing to reusability, coordinating internal seminars and conduct knowledge sharing sessions, organizing sessions during and participating in hackathons, etc.
4. Identify the problem patterns and improve the technical design of the application/system
5. Select appropriate technical options for development such as reusing, improving or reconfiguration of existing components.
6. Independently analyze, design, develop and test functionalities
7. Develop technical documents such as Functional Design Specifications, Deployment documentation
8. Perform design document reviews, peer code reviews and suggest code improvements
9. A single point of contact for the build and deployment issues, and resolving on time
10. Responsible for code/configuration changes to production environment to resolve any issues post production move
11. Independently manage client environments/perform installation related activities
12. Perform root cause analysis, technical troubleshooting, architecture, resolve performance issues
13. Mentor juniors for client discussions and day to day activities and basic administrative tasks
14. Perform other duties as assigned or requested.
15. Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and for small improvements in business processes. complete sprint deliverables ahead of schedule; helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders, etc
16. Self-learning and implement new features released in ERP/CRM wherever possible.
17. Set goals in NorthStar and timely measure the progress and update accordingly.Typical performance measures:
1. Number of applicable technical/domain certifications completed
2. Adherence to process and standards (coding standards)
3. Number of mandatory training (Industry/Technology specific trainings, UST mandatory trainings) completed
4. Quick turnaround of production bugs
5. Adherence to schedule / timelines
6. Number of mid-size requirements solutioned and implemented
7. Number of issues resolved
8. Number of innovative industry/technology specific ideas submitted
9. Number of positive feedback received from client (client appreciation emails)
10. Number of suggestions/implementation of new features/standards/framework for client.
11. Resource utilization throughout the yearPerformance Areas:
Requirement:
Understand the requirements/user stories
Estimate:
Estimate time, effort, resource dependence for one's own work and for others' work, including for modules. Follow scrum ceremonies.
Participate in preparing RFPs and estimations in ERP/CRM Practice
Design:
Understand the design/LLD and link it to requirements/user stories
Configuration and Coding:
Adhere to coding standards and follow ERP/CRM best practices. Develop code independently.
Review code done by peer and team.
Test:
Create and conduct unit testing.
Test class coverage above 95%.
Manage Defects:
Perform defect RCA and mitigation
Identify defect trends and take proactive measures to improve quality
Client Interaction
Effectively interact with customers and articulate their inputs
Manage Project:
Manage delivery of modules and/or manage user stories
Documentation:
Create/review templates, checklists, guidelines, standards for design/process/development
Create/review deliverable documents. Design documentation, requirements, t test cases and results
Document one s own work
Status Reporting:
Report status of tasks assigned
Comply with project related reporting standard and process
Manage knowledge:
Contribute project related documents, share point, libraries, client universities
Review the reusable documents created by the team
Release:
Follow and monitor release process
Customer interaction:
Clarify requirements and provide guidance to development team
Present design options to customers
Implementation reviews with stakeholders.
Domain relevance:
Develop feature / component with good understanding of the business problem being addressed for the client
Recruitment and Onboarding
Part of technical screening team for recruiting candidates for A2/A3 Band.
People management skills - manage onboard new team members, guide reportees and provide timely feedback.
Manage/Mentoring Team:
Mentor junior developers in the team
Set goals and provide feedbackSkill Examples:
1. Explain and communicate the design / development to the customer
2. Perform and evaluate test results against product specifications
3. Break down complex problems into logical components
4. Manage and guarantee high levels of cohesion and quality
5. Estimate effort, time required for own work
6. Perform and evaluate test in the customer or target environment
7. Make quick decisions on technical/project related challenges
8. Team player capabilities and can manage a team, mentor and handle people related issues with the team
9. Maintain high motivation levels and positive dynamics in the team.
10. Set goals for self and team. Provide feedback for team members
11. Create and articulate impactful technical presentations
12. Follow high level of business etiquette in emails and other business communication
13. Drive conference calls with customers and answer customer questions
14. Proactively ask for and help
15. Ability to work under pressure, determine dependencies, risks, facilitate planning and handle multiple tasks.
16. Build confidence with customers by meeting the deliverables in time with quality.
17. Estimate effort, time, and resources required for developing / debugging features / components
18. Strong analytical and problem-solving abilities
19. Ability to advise on best practices and approaches to the team and the client
20. Ability to prepare test data, and steps for unit, integration and production testing as per project needs.
21. Strong and effective written and verbal communication skills.Knowledge Examples:
1. Functional and technical designing on various ERP and CRM cloud platform features and automations.
2. Thorough knowledge of coding best practices and understanding the limitations of coding.
3. Experience using data loader tools.
4. Experience with production deployment and solving deployment errors.
5. Knowledge of Agile Methods - Scrum and Kanban
6. Knowledge in integrating ERP/CRM with external systems using SOAP API, REST API etc.
Please look for candidates with the below skills
Order to Cash (CPQ)
Pros - configurator Tool
SAP ERP
Provisioning - AUP Process
Participate in Fit Gap Analysis