Technical Business Systems Analyst

Genesis10 is currently seeking a Technical Business Systems Analyst with our client located in Oakboro, NC. This is a full-time position.

Responsibilities:

• Collaborate with plant managers, engineers, and IT teams to elicit and document business and system requirements
• Analyze manufacturing workflows, MES/ERP integration points, and automation interfaces
• Translate operational needs into functional and technical specifications
• Develop system flow diagrams, DFDs, UML models, and technical documentation for industrial systems
• Document SOPs, user manuals, and training materials for shop floor and back-office users
• Map current and future state processes using BPMN or equivalent standards
• Lead and support User Acceptance Testing (UAT) for system upgrades, integrations, and new deployments
• Create test cases, traceability matrices, and defect logs aligned with CMM principles
• Ensure validation of systems in compliance with quality and regulatory standards
• Write SQL queries to extract, validate, and analyze production, inventory, and quality data
• Support root cause analysis, KPI tracking, and reporting for operational performance
• Collaborate with data engineers and BI teams to ensure data integrity and usability
• Interface with MES, SCADA, PLC, and ERP systems to support digital manufacturing initiatives
• Assist in system lifecycle planning, upgrades, and maturity assessments using CMM frameworks
• Support Industry 4.0 initiatives including IoT, predictive maintenance, and smart factory solutions
• Act as a liaison between operations, engineering, IT, and external vendors
• Participate in Agile or Waterfall project teams depending on initiative scope
• Provide post-implementation support and continuous improvement recommendations

Requirements:

• Bachelor's degree in Information Systems, Industrial Engineering, Computer Science, or related field
• 5 years of experience in business/systems analysis within a manufacturing or industrial setting
• Experience acting as project lead on system and application upgrades
• Proficiency in SQL and relational databases (e.g., SQL Server, Postgres)
• Experience with MES, ERP (e.g., SAP), and SCADA systems
• Strong documentation skills using Visio, Lucidchart, Confluence, or SharePoint
• Familiarity with Capability Maturity Model (CMM) and system lifecycle frameworks
• Excellent communication and stakeholder engagement skills
• Understanding of Lean, Six Sigma, or other continuous improvement methodologies

Desired skills:

• Experience with Industry 4.0 technologies (IoT, edge computing, predictive analytics)
• Knowledge of ISA-95, ISA-88, and other manufacturing standards
• Certification in CMMI, CBAP, PMI-PBA, or similar Lean manufacturing principles
• Experience with JIRA, Azure DevOps, or similar project tracking tools
• Tableau or other BI/reporting platform experience

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.