DIVISION OF STUDENT AFFAIRS
MISSION
The mission of the Division of Student Affairs is to intentionally build an engaged, inclusive, and healthy campus community through hands-on learning experiences and holistic student support.
VISION
To support, empower, and prepare every student for success.
VALUES
- Student Centered
- We center what is best for students in our decision-making.
- Collaborative
- We understand that working together is what is best for students.
- Data Informed
- We use national and IU research and data to improve and evolve. Being informed communicates our credibility and our impact.
- Committed
- We are all in. We aim to deliver consistent, high-quality experiences for students.
Job Summary Department Specific Responsibilities
- Supports Student Affairs units in the development, implementation, and refinement of assessment plans aligned with divisional and institutional goals.
- Provides consultation on learning outcomes, program goals, measures, data collection methods, and use of results.
- Supports units in translating assessment findings into actionable recommendations for program and service enhancement.
- Designs, develops, and maintains interactive dashboards and visual reports to support Student Affairs assessment, program evaluation, and strategic planning efforts.
- Supports the integration of multiple data sources (e.g., surveys, institutional data, program data) into cohesive visual narratives.
- Develops and manages Tableau dashboards (or similar platforms) to track key performance indicators, student outcomes, engagement metrics, and progress toward divisional goals.
- Coordinates Student Affairs program review processes in alignment with divisional and institutional frameworks, timelines, and expectations.
- Serves as a point of contact for units engaged in program review, providing guidance on requirements, documentation, data sources, and deliverables.
- Supports units in compiling, synthesizing, and interpreting quantitative and qualitative data for program review purposes.
- Develops and delivers training, resources, and tools to build assessment knowledge and skills among Student Affairs staff.
- Provides 1-on-1 and group consultation to units on assessment design, data use, and continuous improvement practices.
- Contributes to communities of practice, working groups, or committees related to assessment and planning.
- Provides direct supervision, coaching, and performance guidance to a student data Analyst, including responsibility for training, evaluation, and workload prioritization.
- Provides project leadership and coordination for assessment-related initiatives, guiding cross-functional teams and partners without formal supervisory authority.
- Through mentorship and coordination, ensures alignment, quality, and accountability across people, processes, and deliverables.
General Responsibilities
- Provides experienced analysis of existing data and data structures and satisfies ad-hoc reporting/analysis requests.
- Creates reporting specifications for new reports/dashboards/analytical tools and performs testing/validation; ensures integrity, accessibility, and accuracy of reports/dashboards and data structures; reviews and approves user requests for access to reporting data and tools.
- Consults with faculty and/or staff to identify new business reporting needs and provides guidance and interpretation of complex environments and data.
- Documents data analysis efforts (data sources, reporting specifications, tools, issue/problem resolutions).
- Performs experienced analysis to interpret and determine validity and quality of data.
- Performs migration and conversion of data as needed in support of analysis efforts.
- Researches and stays up-to-date on emerging technologies and tools and makes recommendations for implementation to improve data analysis services and approaches.
Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required - Bachelor's degree (preferably in computer science, information science, or related field.)
WORK EXPERIENCE
Required - 2 years of data analysis, reporting, or related experience.
SKILLS
Required - Proficient communication skills.
- Maintains a high degree of professionalism.
- Demonstrates time management and priority setting skills.
- Demonstrates a high commitment to quality.
- Possesses flexibility to work in a fast paced, dynamic environment.
- Seeks to acquire knowledge in area of specialty.
- Highly thorough and dependable.
- Demonstrates a high level of accuracy, even under pressure.
Preferred - Uses ethical judgment in handling sensitive information and working with campus partners.
- Exhibits excellent organizational, time management, and project management skills, with the ability to prioritize and manage multiple initiatives, deadlines, and stakeholders simultaneously.
- Shows adaptability and flexibility in a dynamic, fast-paced environment, with the ability to respond effectively to changing priorities and emerging needs.
- Possesses initiative and self-direction, proactively identifying opportunities for improvement and advancing assessment and planning efforts.
- Demonstrates strong analytical and problem-solving skills, including the ability to interpret data and support evidence-informed decision-making.
- Builds and sustains collaborative relationships, with the ability to influence and support internal and external stakeholders without formal authority.
- Works effectively both independently and as part of a team, providing leadership, coordination, and guidance on projects and initiatives as needed.
- Experience working with assessment in student affairs; experience managing program review/external review processes, experience working in higher education; Demonstrates a commitment to continuous learning and professional development in assessment, evaluation, and higher education practices.
- Proficiency using SQL, Qualtrics, and Tableau, Adobe Creative Cloud, Microsoft Office, and survey management tools (e.g., FireForm).
Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location IU Indianapolis
Indianapolis, Indiana
Advertised Salary $71,000 annually
Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification Career Level: Career
FLSA: Exempt
Job Function: Information Technology
Job Family: Data Analysis & Engineering
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at or by visiting IUPD.
Contact Us Request Support
Telephone:
Apply for Job
- Staff Positions
- Sign In
- New User
- Enable Screen Reader Mode
Never miss an opportunity! Create an alert based on the job you applied for.
