Sr. ServiceNow Process Area Lead — CMDB / ITOM

Remote • Posted 5 hours ago • Updated 5 hours ago
Contract Independent
12 Months
No Travel Required
Remote
$60 - $70/hr
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Fitment

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Job Details

Skills

  • ServiceNow
  • CMDB
  • ITOM
  • CSDM
  • AWS

Summary

Role: Sr. ServiceNow Process Area Lead — CMDB / ITOM
Location: Remote
 
Need: ServiceNow CIS-Discovery or CMDB or CSDM and ITOM certifications required. 
 
Preferred Independent consultant. 
 
JD: 
 
Role description
•     Own 18 configuration items across CMDB, software asset management and enterprise architecture foundations.
•     Own the CI class model and CSDM alignment, including BSO 2.0 business service mapping.
•     Direct API CI modeling — how APIs are represented as configuration items, with versions, ownership and dependency mapping.
•     Own the AWS discovery strategy directly — scope and phasing, MID server placement, credentials, data sources and success criteria — with execution carried by the CMDB/CSDM & Discovery consultant.
•     Standardize ownership and support data so it scales consistently across CI classes.
•     Work directly with named client data owners on asset and contract mapping and on discovery.
•     Manage CMDB as the upstream dependency for Security Incident Response, SAM, Access Management and the monitoring integrations.
Required experience
•     5–8 years ServiceNow CMDB and CSDM, including at least one enterprise CI class model owned end to end.
•     Deep working knowledge of CSDM, service mapping, and business and technical service offerings.
•     Experience defining discovery strategy: MID server architecture, credential management, and Cloud Discovery versus Service Graph connector trade-offs.
•     Data governance experience covering normalization, reconciliation and ownership data standards.
•     Preferred — applies AI to CMDB data work at scale: profiling CI data, proposing class and relationship mappings, generating reconciliation rules, and drafting data governance documentation.
•     Defines AI-assisted patterns for data-heavy analysis and validates every conclusion against the source system.
•     ServiceNow CIS-Discovery or CMDB/CSDM micro-certifications preferred.
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90942163
  • Position Id: 9130668
  • Posted 5 hours ago

Company Info

About Chabez Tech LLC

Chabez Tech is a fast growing IT services and software development firm providing services across several domains. Chabez Tech is headquartered in Pennsylvania with a client base all around the world. Chabez Tech provides a wide variety of IT services, Application development and IT solutions. We have an offshore hub for back end operations and support for clients all over the world.



We strongly believe in providing value to our customers by providing accurate and state of the art solutions. We are continuously keeping ourselves on cutting edge of the technology to provide best IT solutions. Business needs are changing rapidly in order to cope up with the ever changing technology we are always trying to reinvent ourselves. We are committed to address your needs with solutions that are highly reliable and scalable.



Chabez Tech always looks to develop out of the box solutions to run the business operations in much more efficient way. We strive to excel and focus on customer engagements so that we always exceed the expectations of our clients. Also provides innovative solutions so that our clients are leading the way and have a competitive advantage over others. We measure our success with the success of our clients.



Chabez Tech has a dedicated team which is expertise, has rich experience and strong knowledge amongst most of the domains. This perfect blend strives to work towards customer satisfaction and relationship with the clients. Our team works round the clock and available at your service 24/7. We have a passionate team which is always striving for customer satisfaction.



Chabez Tech is committed to provide high quality software and IT solutions for your needs. We have a created a place for us in this industry with a basket of existing Domestic and International projects. We are expertise in ERP, Application development, IT Training, DBA services, BPO services and other IT solutions.



Our solutions are unique and customized solutions. Every business has different needs to be fulfilled hence our solutions can be fully customized. Chabez Tech adopts a strategy which is best suited for any specific needs. We provide best solutions for helping you to grow your business. We ensure that we have strong relationship based on trust and integrity which helps us in a long lasting relationship with our clients.
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Contact the job poster
RK

Rakesh Kumar

Recruiter @ Chabez Tech LLC

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