Location:
4900 Tiedeman Road, Brooklyn Ohio
Required Skills
Enrolled in Computer Science and/or business course work, Or already holding a degree in computer
science and/or business or, or the work experience equivalent.
Work within a customer oriented, positive team environment. Great face forward customer service ability.
Demonstrate strong interpersonal, verbal, and written communication skills for communications with
technical and non-technical staff.
Desired Skills
Technical support experience in a computer support environment
Configure, troubleshoot and repair hardware
Configure network connectivity, including mobile computing
Demonstrate functional knowledge of information security and best practices
Possess excellent customer service skills
Thinks out of the box
Accepts personal responsibility and is a team player
Essential Job Functions
Engage in the support of Key's computer platforms at corporate, campus and data center locations
Provide support on single projects and initiatives within scope, budget and timeline
Track corporate IT assets throughout computer lifecycle
Install, support, and maintain desktop applications
Provision applications using Microsoft System Center Configuration Manager (SCCM)
Support desktop and mobile operating systems
Provide high level of customer service to Key's internal client base
Effectively communicate with the end user
Setup, maintain and troubleshoot Microsoft Windows and Apple MAC OS computers
Complete work on assigned tickets within SLA
Use industry standard concepts, practices, and procedures
Rely on documented and established guidelines to perform the functions of the job
Communicate using excellent grammar and listening skills
Work closely with team and produce clear documentation
Learn new things and adapt to new procedures
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $18.00 - $23.08 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 10/05/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing
#LI-Hybrid
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: RTX1aa143
- Position Id: 48a71ee2a9638133493e81e548e58f77
- Posted 4 days ago
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