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ServiceNow AIOps

Remote • Posted 17 hours ago • Updated 48 minutes ago

Contract W2

Contract Independent

Remote

$60/hr

Sage IT Inc

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Cloud Services-Processes-IT Process Engineering

Summary

Implement and configure ServiceNow AIOps, including:
- Event Management
- Health Log Analytics (HLA)
- Agent client collector implementation and Metric Intelligence (MI)
- Machine Learning based anomaly detection
Integrate monitoring tools (using OOTB Connector, REST API, SNMP trap etc) into ServiceNow.
Design AIOps architecture, data flows, dashboards, and service health models.
Configure alert rules, correlation logic, noise reduction policies, and service impact models.
Develop automation workflows using Flow Designer, IntegrationHub, and orchestration.
Design ServiceNow Orchestration workflows and automation packs, and build automated remediation for common incidents
Collaborate with Cloud, DevOps, and ITSM teams to deliver end to end solutions.
Conduct client workshops, requirement analysis, documentation, testing, and knowledge transfer.
Proficiency in ServiceNow scripting (JavaScript); working knowledge of Python/Shell/PowerShell.
Solid knowledge of cloud platforms (AWS/Azure/Google Cloud Platform) and ITIL processes.
Strong analytical and problem solving skills.
Excellent communication and client facing abilities.
ServiceNow certifications (CSA, CIS ITOM, CIS Discovery, CIS Event Management) good to have.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120222
Position Id: 2026-99741
Posted 17 hours ago

Company Info

About Sage IT Inc

Sage IT is a IT services provider of innovative technology-driven solutions, services and resources. At SAGE, we believe that success results from delivering high quality service while being responsible, flexible, and innovative.

SAGE offers comprehensive application development, technology consulting, business processes re-engineering, professional staffing, implementation and support services for companies all over the world. SAGE also offers industry-specific solutions, strategic outsourcing, and integration services through a unique onsite, offsite, offshore delivery model that helps our customers achieve rapid implementation, world-class quality and reduced costs.

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Remote or Texas

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Today

12+ yrs Serve as the go-to expert for the ServiceNow platform across multiple business domains. Lead the architecture, design and implementation of scalable and secure ServiceNow Solutions. Customize and configure IT Service Management modules by following ITIL standards and best practices. Oversee and support the development of IT Service Management, IT Asset Management, Customer Service Management and Custom Application Development using JavaScript, Flow Designer, UI Builder and other ServiceN

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Contract

$52

CMDB and HAM process consultant

Remote

•

Today

JD In this role as Consultant for Asset and Configuration Management, you will be responsible for the design, defining governance structure, conducting process and tools training and providing directions for continuous improvement of this process. You will be the accountable to ensure alignment of the process with organizational goals and ITIL best practices. You will collaborate with stakeholders across IT and business units to drive process excellence, maintain service quality, and enhance op

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Contract

$52

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ServiceNow AIOps

Sage IT Inc

Dice Job Match Score™

Job Details

Skills

Summary

Company Info

About Sage IT Inc

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