Service Desk Personnel (Onsite) - Nashville, TN
Contract W2
Contract Corp To Corp
Contract Independent
12 Months
No Travel Required
On-site
Depends on Experience
GSK Solutions Inc.
Fitment
Dice Job Match Score™
✨ Finding the perfect fit...
Job Details
Skills
- Active Directory Management
- iOS Management
- Support
- and Deployment
- Video Conferencing
- Network troubleshooting
- Application Troubleshooting
Summary
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Job Title
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Service Desk Personnel (Onsite)
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Location
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Nashville, TN
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Duration
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12 Months
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Pay Rate
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$28/hr on W2 / 1099 all inclusive
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Interview Type
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Onsite
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Note
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Candidate must be local - reasonably close to Nashville, TN
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Job Description
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Must be able to lift at least 50 pounds.
IT Call Center Experience preferred
- Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required
Printer Administration and Troubleshooting
- Server Print Queue, and local Queues Active Directory Management
- Able to navigate Different OUs
- Able to look up attributes
- Able to reset password and unlock accounts.
iOS Management, Support, and Deployment
- Setting up new phones/Ipads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data
Video Conferencing
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions
Network troubleshooting
- Internal vs external
- VPN
- LTE
- Wifi
Application Troubleshooting
- Account permission
- Compatibility settings
- Browser vs installed
Remote support
- MSRA
- RDP
- TEAMs
- Webex
Hardware Deployment
ServiceNow
- Ticket management
- Ticket assignment
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Top Skills & Years of Experience
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—
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Recruiter Details
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Contact: Kris -
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10498904
- Position Id: 35426-2053-187456
- Posted 22 hours ago
Company Info
Our values are integrity, leading change, excellence, and respect for the individual, learning and sharing. Our success is based on our ability to be flexible while adhering to a strict project management methodology.
We inspire personal and professional growth in our people through innovation and creativity. We reward excellence. We earn the trust of our customers and the respect of our employees through exceptional teamwork, good business ethics and a high level of commitment
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