On-Site IT Support Technician / Systems Administrator

Hackensack, NJ, US • Posted 1 hour ago • Updated 1 hour ago
Contract W2
12 Months
On-site
Depends on Experience
Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

  • Windows systems
  • networks
  • endpoints
  • Cisco Meraki
  • Microsoft 365
  • Active Directory

Summary

Key Responsibilities

  • Provide scheduled and as-needed on-site technical support.
  • Troubleshoot hardware, software, network, server, and endpoint issues.
  • Support Cisco Meraki infrastructure, workstations, peripherals, and municipal applications.
  • Perform system maintenance, installations, updates, and equipment replacements.
  • Document service activities and escalate complex issues to GSG specialists.
  • Support cybersecurity, backup, disaster recovery, and technology improvement activities.

Required Qualifications

  • Five (5) or more years of relevant IT support or systems administration experience.
  • Experience supporting Windows systems, networks, endpoints, and user-access environments.
  • Working knowledge of Cisco Meraki, Microsoft 365, Active Directory, and IT service management tools.
  • Strong troubleshooting, communication, customer-service, and documentation skills.

Preferred Qualifications

  • CompTIA, Microsoft, Cisco, or equivalent technical certifications.
  • Experience supporting municipal or government IT environments.
  • Familiarity with cybersecurity, backup, and disaster recovery solutions.

Key Performance Expectations

  • Deliver responsive and professional on-site support.
  • Maintain accurate service records and documentation.
  • Coordinate effectively with City personnel and GSG technical teams.
  • Support reliable, secure, and uninterrupted IT operations.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10476791
  • Position Id: 9042470
  • Posted 1 hour ago
Contact the job poster
JR

Jason Rose

Recruiter @ Global Solutions Group
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