Hope you are doing well. This is Dheeraj from Stellent IT.
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Job Title: ServiceNow Technical Consultant
Location: Fort Wayne, IN (Remote_ Anywhere in the USA)
Duration: 12+ months
Interview Type: Webcam only
Note: Must have 14+ Years of Experience. CSA & CIS (Both certifications are mandatory).
Short Description: A ServiceNow Technical Consultant responsible for designing, configuring, and implementing ServiceNow solutions (ITSM, ITAM, SPM, TPRM) based on leading practices.
Key Responsibilities:
Responsibilities include leading client workshops, mapping business requirements to technical configurations, developing custom applications using JavaScript, and integrating with external systems.
Solution Design & Configuration: Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).
Development & Integration: Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).
Best Practices Advisor: Guide clients toward standard platform capabilities, focusing on configuration over customization.
Documentation & Testing: Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.
System Troubleshooting: Serve as an escalation point for complex technical issues, implementing solutions that improve performance.
Skills Matrix:
- Experience in a Senior/Principal role requiring deeper expertise in specific workflows. Required 5 Years
- Strong proficiency in ServiceNow platform architecture, including UI Builder (UIB), Flow Designer, Workspaces, and Employee Center. Required 5 Years
- Deep knowledge of JavaScript, XML, HTML, and CSS. Required 5 Years
- Ability to translate business needs into technical requirements, demonstrated through previous consulting or implementation roles. Required 5 Years
- Certified ServiceNow System Administrator (CSA) in relevant modules ITSM, ITAM, SPM. Highly desired
- Certified Implementation Specialist (CIS) in relevant modules ITSM, ITAM, SPM. Highly desired
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| | | Dheeraj Galav Senior Technical Recruiter | | Email:
| | | | Address:
505 Knolle Court
Saint Augustine, FL 32092 | | Telephone:
| | |
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