Desktop Support Engineer(Localto VA)

Engagement Type

Contract





REQUIRED SKILLS





-Proficient knowledge of installing, troubleshooting, administering Windows Operating System, Microsoft O365, Microsoft Edge, Google Chrome, all IT assets.

-Document any changes to systems, update training and system documentation, and create new procedures to solutions and issues and problems.

- A clean driving record and dependable transportation is required for occasional light travel to satellite offices utilizing your personal vehicle.

- Perform other duties as assigned.

-Good understanding of Network and IT security.

-Possesses professional and courteous attitude with customers, team members, and support vendors; and has the ability to communicate clearly and effectively with each.

-Possesses excellent customer service skills and is teamwork oriented.

-Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner.

-Possesses good organization and time management skills.

-Possesses the ability to create documentation on technical issues and solutions that are easy to understand.

-Ability to lift up to 50 lbs. frequently and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing.

Required/Desired Skills

Skill	Required/Desired	Amount	of Experience
Must have the McAfee Anti-Virus Software, Adobe Acrobat, and other commercial business software products to be considered. Pls highlight ON RESUME	Required	3.0	Years
Basic experience with the setup and support for IT presentations utilizing equipment and software.	Required	3.0	Years
Basic knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.).	Required	3.0	Years
Basic knowledge of supporting Windows Operating System, Microsoft Office suite, Internet Web Browsers, Anti-Virus Software, and various software.	Required	3.0	Years
Basic knowledge with setup, configuration, and troubleshooting of mobile devices.	Required	3.0	Years
Basic experience with IT inventory control and reporting.	Required	3.0	Years
Basic experience with IT staff training via in person or electronic media.	Required	3.0	Years
Basic experience with analog and digital phone configuration and troubleshooting.	Required	3.0	Years
Working knowledge and experience with computer application installation, administration, and training.	Required	3.0	Years
Possesses professional and courteous attitude with customers, team members, and support vendors with the ability to communicate clearly & effectively.	Required	3.0	Years
Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner.	Required	3.0	Years
Possesses the ability to create IT documentation on technical issues and provide solutions that are easy to understand.	Required	3.0	Years
Ability to lift up to 50 lbs. and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing.	Required	3.0	Years