HCM Senior Operations Analyst

Senior HCM Operations Analyst

Contract (W2 Only) - Remote

Pay rate: Up to $57/hour (W2)
Work schedule: Remote

Role Overview

The Senior HCM Operations Analyst plays a critical role in translating workforce data into actionable insights that drive informed decision-making. This position blends deep analytical expertise with strong operational understanding, enabling the organization to identify trends, evaluate processes, and improve outcomes through data-driven strategies.

The ideal candidate is a critical thinker who can connect business processes to data, uncover insights, and communicate findings that influence operational and strategic success. This role requires strong technical capability combined with the ability to engage stakeholders and translate data into meaningful business outcomes.

Key Responsibilities

• Interpret and evaluate workforce and operational reports to support Human Capital teams and organizational leadership


• Deliver recurring trend analysis and insights highlighting anomalies, risks, and opportunities using workforce data


• Apply a continuous improvement mindset to optimize reporting, automate manual data processes, and enhance efficiency


• Improve data accessibility and usability through modern business intelligence and visualization platforms


• Build executive-level dashboards and analytics using tools such as Power BI, including development of data models, measures, DAX calculations, and visualizations


• Design, develop, and maintain complex BI Publisher (BIP) reports within Oracle HCM, including data models, SQL queries, parameters, bursting, scheduling, and extracts


• Serve as a point of contact for reporting-related questions, troubleshooting issues, and BI tool support


• Assist with onboarding new business units or locations into enterprise systems by validating data accuracy and data flow


• Partner with stakeholders to gather requirements, challenge unclear requests, and translate business needs into scalable reporting and analytics solutions


• Present insights and recommendations to HR leaders and executive stakeholders in clear, business-friendly language


• Drive data governance and quality initiatives across multiple entities to create standardized, reliable reporting


• Design and deliver executive- and board-level workforce reporting, including metrics related to headcount, retention, turnover, compensation, and benefits


• Lead cross-functional analytics and reporting projects from planning through execution, ensuring alignment with organizational priorities and timelines


• Mentor and support team members by sharing knowledge, encouraging collaboration, and contributing to professional development


• Perform additional responsibilities as needed to support business objectives

Education & Credentials

• High school diploma or equivalent required


• Bachelor's degree in Business, Analytics, or a related field strongly preferred

Experience & Technical Expertise

• Extensive knowledge across HCM domains, including Core HR, Absence Management, Benefits, Talent Acquisition, Talent Management, Compensation, and Payroll


• 8+ years of experience in analytics, reporting, or data-focused roles


• Advanced analytical and problem-solving skills with strong attention to detail

Required Technical Skills

• Strong SQL proficiency with the ability to write, troubleshoot, optimize, and validate queries for workforce data analysis and reconciliation


• Hands-on experience with Oracle HCM BI Publisher (BIP), including development of complex reports, data models, extracts, bursting, and scheduling


• Strong Power BI experience, including dashboards, data modeling, DAX calculations, and executive-level reporting


• Solid understanding of data warehousing and ETL/ELT concepts, including data flow, source-to-target mapping, transformation logic, and reporting architecture

Preferred

• Experience with predictive analytics, AI, or large language model (LLM) applications


• Experience with Salesforce


• Experience with Oracle HCM Fusion


• Working knowledge of Python or R


• Exposure to Azure and Microsoft Fabric environments

Communication & Collaboration

• Proven ability to interact effectively with business owners and stakeholders to gather requirements and deliver solutions


• Strong ability to translate complex technical findings into clear, actionable insights for non-technical audiences


• Comfortable presenting data and recommendations to HR leadership and executive stakeholders


• Strong written and verbal communication skills

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.