Sr. Product Owner

JOB DESCRIPTION:

Other Details On-Site and In-Person expected, we are located in the Madisonville location

Experience: 15-20 years

Must Have:

• Ability to Collaborate Across Teams
• Able to design timelines and execution strategies for initiatives and testing
• Able to structure work for Agile delivery that is transparent to Stakeholders and Squad
• Acts as True "Owner" - Taking Initiative, Acting Independently, Driving both Product Strategy and Tactical Delivery
• Agile Experience: SAFe, Scrum, or Similar
• Background in Lean/6Sigma to drive design decision and process optimization
• Create and Present on Complex Topics Using Data and Evidence
• Strong Communication Skills

Nice To Have:

Basic understanding of real-time or even driven architectures

Basic understanding of workflow design and creation

Experience Digital.Ai, ServiceNow, and qTest

Experience in Banking or other Financial Industries

Industry Experience: Disputes or similar highly regulated customer facing workflows

Understanding of Acquirer and Card Network integrations and rules

Essential Duties & Responsibilities:

Motivate teams to deliver on strategy and roadmap for continuous product improvement.

Partner with business functions, IT, Risk, Finance, Operations, and other key partners to define and execute product strategies.

Collaborate with cross-functional teams for agreement and guidance, including Lines of Business, Operations, Legal, Compliance, Information Security, Fraud, Architecture, and related functions.

Provide transparency and ongoing communications with stakeholders.

Make decisions to drive key outcomes in support of regulatory and compliance needs, new revenue growth, process optimization, and analytics.

Be involved with all phases of development (analysis, design, coding, testing, deployment)

Solve problems and make decisions with subject matter experts to drive the greatest outcome for the product and the Bank.

Engage with research teams for customer usability testing and concept validation.

Partner with third parties to cultivate relationships, understand product releases, remediate defects/outages, and ensure seamless experiences.

Maintain and provide product information for training and documentation.

Monitor industry trends and participate in industry forums and conferences.

Support a SAFe mindset across product teams, maintaining a healthy product backlog and participating in team ceremonies.

Evangelizes and communicates product capabilities and roadmap to internal groups as well as externally to clients.

Minimum Knowledge, Skills & Abilities Required:

• Bachelor's degree in a related field or equivalent education and work experience.
• 4+ years of related experience.
• Lean Six Sigma certification (Green Belt, Black Belt) desired.
• Product management background preferred; ability to interact and influence within the organization.
• Experience and understanding of non-relational & relational databases, Snowflake and DBT
• Ability to consult and articulate key messages to all levels within the organization.
• Basic business acumen and understanding of business processes related to products and customers.
• Experience working in Agile or SAFe development a plus.
• Ability to promote a work environment that fosters creative thinking and innovation.
• Collaborative with strong intellectual curiosity and creative problem-solving.
• Good analytical skills with ability to present well-thought-out, simple solutions.
  Self-motivated and able to work independently and with different teams in a fast-paced environment.