1)ServiceNow Vulnerability Response Engineer // ,2) ServiceNow – CMDB Discovery Engineer

WE HAVE  -- 2  POSITIONS IN THIS POST  

POSITION --1  //  435881

Job Title: ServiceNow Vulnerability Response Engineer

Experience: 10+ years

Job Summary

We are seeking an experienced ServiceNow Vulnerability Response Engineer to implement, configure, and support vulnerability management solutions within ServiceNow. The ideal candidate will have hands-on expertise with ServiceNow Security Operations (SecOps), Vulnerability Response (VR), remediation workflows, and integrations with security scanning tools.

Key Responsibilities

• Configure, customize, and maintain ServiceNow Vulnerability Response.
• Integrate ServiceNow with scanners such as Tenable, Qualys, and Rapid7.
• Manage vulnerability ingestion, prioritization, assignment, remediation, risk scoring, and SLA tracking.
• Develop and maintain ServiceNow workflows, Flow Designer flows, business rules, script includes, and related configurations.
• Map vulnerabilities to Configuration Items (CIs) through the CMDB and improve asset visibility.
• Collaborate with security, infrastructure, application, and risk teams to drive remediation.
• Create reports and dashboards to track vulnerability trends, remediation progress, SLA compliance, and risk.
• Troubleshoot integration and data-quality issues and support testing, upgrades, documentation, and process improvements.
• Ensure vulnerability management processes align with security policies and compliance requirements.

Required Skills

• Hands-on ServiceNow Vulnerability Response and SecOps experience.
• Experience integrating ServiceNow with vulnerability scanners using REST/SOAP APIs and data imports.
• Proficiency in JavaScript and ServiceNow development, including Business Rules, Script Includes, and Flow Designer.
• Knowledge of vulnerability lifecycle management, risk prioritization, remediation workflows, CMDB, asset management, and CI relationships.
• Strong troubleshooting, analytical, communication, and stakeholder management skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist (CIS) – Security Incident Response or another relevant SecOps certification.
• Experience with VR implementations, enhancements, upgrades, patch management, and ITIL processes.
• Familiarity with NIST, CIS Controls, and ISO 27001.

POSITION --2 //   435883

Job Title: ServiceNow – CMDB Discovery Engineer

Location: Jersey City, NJ (Onsite – No Remote)

Experience: 10+ years

Job Summary

We are seeking an experienced ServiceNow CMDB Discovery Engineer to design, implement, configure, and maintain ServiceNow Discovery solutions. The ideal candidate will have strong expertise in CMDB, Discovery, Service Mapping, and ITOM modules, with experience identifying infrastructure assets, maintaining accurate configuration data, and ensuring reliable discovery across enterprise environments.

Key Responsibilities

• Configure, implement, and maintain ServiceNow Discovery and CMDB solutions.
• Configure and manage Discovery schedules, probes, sensors, and patterns.
• Identify and discover IT infrastructure, including servers, network devices, databases, cloud resources, and applications.
• Maintain CMDB data accuracy, completeness, and integrity.
• Configure and troubleshoot MID Servers, credentials, and connectivity issues.
• Implement and maintain identification and reconciliation rules to prevent duplicate configuration items.
• Integrate ServiceNow Discovery with cloud platforms and enterprise infrastructure tools.
• Support Service Mapping to identify application dependencies and infrastructure relationships.
• Monitor discovery results, troubleshoot failures, and resolve data inconsistencies.
• Collaborate with infrastructure, network, cloud, security, and IT operations teams.
• Develop reports and dashboards to monitor discovery coverage, CMDB health, and data quality.
• Follow CMDB governance, ITIL practices, and configuration management standards.

Required Skills

• Strong hands-on experience with ServiceNow Discovery and CMDB.
• Experience with ServiceNow ITOM and Discovery patterns.
• Knowledge of MID Server installation, configuration, and troubleshooting.
• Experience configuring Discovery schedules, credentials, probes, sensors, and patterns.
• Understanding of the CMDB data model, CI relationships, and identification and reconciliation rules.
• Experience discovering Windows/Linux servers, network devices, databases, and cloud infrastructure.
• Knowledge of Service Mapping and application dependency mapping.
• Familiarity with JavaScript, REST APIs, and ServiceNow platform configuration.
• Strong troubleshooting, analytical, and communication skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery).
• Experience with ServiceNow ITOM Visibility and Service Graph Connectors.
• Knowledge of AWS, Azure, or Google Cloud Platform infrastructure discovery.
• Familiarity with ITIL, CMDB governance, and enterprise configuration management.