At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description The AI Product Engineer designs, implements, and operates enterprise AI experiences and automations across Microsoft Copilot, Copilot Studio agents, and the Power Platform. This role partners with security, compliance, and product stakeholders to deliver safe, scalable solutions that improve employee productivity while protecting data.
Key Responsibilities - Engineer and support Microsoft Copilot Chat and Microsoft 365 Copilot use-cases (Teams, Outlook, Word, PowerPoint, Excel) with strong grounding and content hygiene practices.
- Build and operate Copilot Studio agents (topics, actions, connectors, Dataverse) and integrate with Microsoft Copilot Agents patterns (tool use, orchestration, human-in-the-loop).
- Develop Power Automate workflows to operationalize AI outputs, including robust error handling, monitoring, and scale-ready design.
- Design Power Platform solutions (Power Apps + Dataverse) to provide structured user experiences, governed data access, and operational dashboards (Power BI).
- Integrate with enterprise systems via Microsoft Graph and Power Platform connectors; design and maintain custom connectors/APIs where needed.
- Implement security and compliance controls (Entra ID permissions/consent, least privilege, Purview DLP/labels/retention) and validate data boundaries for AI interactions.
- Establish agent/automation lifecycle management (Dev/Test/Prod), change control, versioning, and rollback practices; document runbooks and provide KTLO support.
- Enable safe AI-assisted content workflows with Adobe Creative Cloud (including generative AI practices), focusing on IP protection and approved usage patterns.
- Measure outcomes using adoption/telemetry signals; continuously improve agents and automations based on user feedback and operational data.
Essential Qualifications - 0-3 years in enterprise engineering, product engineering, or platform operations (Microsoft 365 / Power Platform).
- Hands-on experience with Copilot Studio and Power Automate; working knowledge of Microsoft 365 Copilot and Copilot Chat experiences.
- Strong understanding of LLM concepts (prompt patterns, RAG, limitations) and Responsible AI practices in enterprise environments.
- Security and governance experience: Entra ID app/identity concepts, permissions/consent, and information protection (Purview, DLP, labels).
- API and integration skills (REST, OAuth2) and ability to troubleshoot complex, cross-service issues.
- Excellent communication skills to translate business needs into feasible solutions and to produce clear documentation/runbooks.
Desired Qualifications - Experience with Dataverse security model, custom connectors, ALM pipelines, and Power Platform Center of Excellence practices.
- Familiarity with Microsoft Graph data access patterns and M365 information architecture (SharePoint/OneDrive/Teams).
- Experience supporting Adobe Creative Cloud in an enterprise environment and understanding of content/IP governance.
#LI-SM1
Skills Artificial Intelligence (AI), Defect Resolution, ERP Applications, Functional Designs, Integration Testing, Issue Management, Large Language Models (LLMs), Microsoft Copilot, Microsoft Power Platform, Microsoft Power Platform Copilot
Compensation Compensation offered for this role is 80,000.00 - 136,625.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
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