Desktop Support Analyst

Description

We are looking for a skilled Desktop Support Analyst to join our team in Twinsburg, Ohio. In this long-term contract position, you will play a crucial role in providing technical support to sales teams and internal operations, ensuring smooth functionality of demo equipment and IT systems. This role offers an exciting opportunity to work hands-on with hardware, assist in live demo setups, and collaborate with a dynamic technical team.

Responsibilities:
Configure and deploy demo workstations, hardware, and associated peripherals.
Diagnose and resolve issues related to video cards and workstation performance.
Establish and maintain connections between systems and internal networks.
Provide support for VMware environments and internal server setups.
Assist with specialized environments relevant to organizational needs.
Deliver technical assistance to sales teams during live demonstrations.
Organize and oversee the shipping and receiving of demo equipment.
Travel up to 25% to support trade shows and other events.
Work independently while contributing to a collaborative technical team.
Ensure systems are fully operational and ready for peak usage periods.

Requirements

Minimum of 1-3 years of experience in IT support roles, with entry level candidates encouraged to apply.
Strong skills in diagnosing and troubleshooting hardware issues.
Foundational knowledge of networking concepts and practices.
Experience with VMware or similar virtualization technologies.
Ability to work onsite five days a week, with occasional overtime or weekend hours during peak seasons.
Self-motivated individual capable of working independently while maintaining a team-oriented approach.
Preferred qualifications include an A+ Certification or similar IT credential.
Interest in expanding knowledge of networking or virtualization technologies.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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