Software Test Analyst 5- Salesforce/CRM Tester

Lansing, MI, US • Posted 1 hour ago • Updated 1 hour ago
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Job Details

Skills

  • Selenium
  • Test Planning
  • Regression Testing
  • SQL
  • Scrum
  • API testing
  • Requirements Analysis
  • manual testing
  • Functional Testing
  • Postman
  • Agile methodologies
  • Test Case Design
  • Test Documentation
  • SoapUI
  • Defect Tracking
  • Traceability Matrix
  • Test automation
  • User Acceptance Testing (UAT)
  • Defect management
  • test execution
  • Quality Assurance (QA)
  • End-to-End Testing
  • Test Script Development
  • Continuous Integration (CI)
  • Copilot said: Salesforce QA Testing
  • Salesforce Service Cloud Testing
  • Salesforce Experience Cloud Testing
  • Azure DevOps Test Suite Management
  • User Story Validation
  • Salesforce Lifecycle Testing
  • Salesforce Sandbox Testing
  • Salesforce Production Testing
  • Salesforce Objects Testing
  • Salesforce Flows Testing
  • Lightning Testing
  • Apex Testing
  • AppExchange Package Testing
  • REST API Testing
  • SOAP API Testing
  • Bulk API Testing
  • Automation Framework Design
  • Azure DevOps Boards
  • Azure DevOps Test Plans
  • Service Cloud Validation
  • Contact Center Testing
  • CCaaS Testing
  • NICE CXone Testing

Summary

Salesforce / CRM Tester

Location: Lansing, MI (Hybrid)

Interview Process:
1st Round Virtual Interview via MS Teams video
2nd Round In-person interview in Lansing, MI

Duration: 1 year with possible extension based on business needs.

Local Candidates Only: Must reside within 90 miles of Lansing at the time of submission.

Top Skills & Years of Experience
  • Salesforce QA/Testing: 6 years (Required).
  • Salesforce Service Cloud: 4 years (Required).
  • Azure DevOps Test Suite: 4 years (Required).
  • Nice CXone or other CCaaS Testing: 4 years (Preferred).
  • SQL: 1 year (Preferred).
  • Selenium/Test Automation or other Test Automation tools: 1 year (Preferred).
  • Experience in Government or Public Health Processes and guidelines (Preferred).

Clear and concise written and verbal communication is crucial to success and productivity in this role.

Full Job Description

As a Salesforce/CRM Tester, you'll be comfortable with testing Salesforce applications and utilizing Azure DevOps for designing, maintaining, and executing test cases.

Responsibilities for this position include but are not limited to:

  • Work in an Agile environment and understand Agile methodologies.
  • Participate in requirement sessions with customers and understand the requirements and be comfortable writing Test Plans/Test Suites in Azure DevOps and easily maintaining them.
  • Work with the customer and Development Team to define Test Scripts based on requirements for new projects and any future enhancements.
  • Proficiency in interpreting requirements/user stories and writing test cases using Azure DevOps.
  • Participate in defining and designing activities of the project engagement to ensure a full understanding of requirements prepared by the project team.
  • Fully understand the capabilities and limitations of the technical environments of the applications used by the enterprise.
  • Strong hands-on experience in writing positive and native test cases in Azure DevOps as per Salesforce application needs.
  • Identify automation framework and make recommendations for improvements.
  • Familiarity with testing Salesforce Service Cloud, including web services and REST API, SOAP API, and Bulk API, using tools like SoapUI, Postman, or similar applications.
  • Collaborate with developers to ensure testing results meet performance and scalability requirements.
  • Develop and write automated test scripts and plans to ensure that software functions as expected.
  • Work with test engineers to implement new automation scripts and diagnose problems with existing scripts in a Continuous Integration environment.
  • Knowledge of quality assurance methodologies and automation testing tools.
  • Ensure the proposed solutions adhere to security guidelines and standards throughout the application lifecycle.
  • Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
  • Devise a training plan for the team for a smooth and successful transition to Maintenance & Operations.
  • The successful candidate will be self-motivated and can work under dynamic conditions and within deadlines.
  • Ability to effectively transfer knowledge and flex according to the situation.
  • Excellent written and verbal communication skills.
  • Facilitation and problem-solving skills.
Salesforce Testing
  • Strong knowledge and working experience in Service Cloud and Experience Cloud.
  • Participation in each phase of full Salesforce lifecycle implementations.
  • In-depth understanding of the capabilities and constraints of Salesforce.
  • Understanding of Salesforce Production and Sandboxes.
  • Analyze the impact of new solutions/enhancements and run appropriate regression testing.
Azure DevOps for QA Tester
  • Document and evaluate test results and defects, track and manage defects through to resolution in Azure DevOps.
  • Ensure full traceability between test scripts, results, and requirements.
  • Maintain and enhance existing test scripts.
  • Azure DevOps experience with Prepare Test Suites.
Qualifications
  • Salesforce QA/Testing: 6 years (Required).
  • Salesforce Service Cloud: 4 years (Required).
  • Azure DevOps Test Suite: 4 years (Required).
  • Nice CXone or other CCaaS Testing: 4 years (Preferred/Optional).
  • SQL: 1 year (Preferred/Optional).
  • Selenium/Test Automation or other Test Automation tools: 1 year (Preferred).
  • Experience in Government or Public Health Processes and guidelines (Preferred).
  • Should have Salesforce object knowledge such as Flows, AppExchange packages, Lightning, Apex, and significant QA experience. This can come either in the form of real-world experience or actual hands-on background with Salesforce.
  • Knowledge of testing/QA best practices.
  • Ability to create and utilize test scripts.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10515154
  • Position Id: 2026-7172
  • Posted 1 hour ago

Company Info

About Aroha Technologies

Michael Arrington, founder and co-editor of Tech Crunch once famously said that ‘The best startups generally come from somebody needing to scratch an itch’.

 Quite true to the thought, Aroha Technologies Inc was launched in 2008 in Florida. While we began our journey with a powerful Staffing Specialist & Software Development, Today our procedure has amplified into a more robust and simplified solution for Marketers looking for consistent and long term.

In our quest to do better, we resolve to simplify user acquisition, retention, engagement and large Business without blinking an eyelid! A semi-remote team spread across the globe, we are here to help you one step at a time.

Unmatchable growing excellence When AROHA was formed, we interviewed many potential clients and business colleagues and asked what a single important question seemed: “If you could design a firm to meet your needs, what would it look like?” The answers to that question have guided our thinking and planning on an ongoing basis, and form the core of our thinking about how we treat our clients and our employees, whom we call associates.

At a most basic level, we have stated our mission in a promise to our clients and our associates: “Unmatchable growing excellence.” This alignment governs superior service to our customers and supports our associates who perform that work, which cannot be matched by our competitors.

In short, we believe that care of our associates, disciplined financial management, and constant attention to the fundamentals of good delivery adds up to a successful, scalable business.

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