M365 Project Manager/ Scrum Master

M365 Project Manager (M365 Team)
Washington DC- Onsite
Application deadline: 10/21/2026
Per Federal Contract U.S. Citizenship Required
Performance Period:  Through the end of the year, with the possibility of extension
W2 with benefits or C2C

Position Requirements:
Lead and manage both operational and project-based work for the M365 team using Kanban methodology. This role combines Scrum Master facilitation with hands-on project management to ensure efficient delivery of services and initiatives across Microsoft 365 platforms and related enterprise tools.

Key Responsibilities:

Scrum Master/Agile Facilitation
• Facilitate daily stand-up meetings and ensure team alignment on priorities
• Manage Kanban board, ensuring workflow optimization and WIP (Work in Progress) limits
• Remove impediments and blockers to team productivity
• Coach team members on Agile/Kanban best practices
• Facilitate retrospectives and continuous improvement initiatives

Project Management
• Plan, execute, and deliver M365-related projects on time and within scope
• Develop project schedules, resource plans, and risk mitigation strategies
• Coordinate with stakeholders across IT and business units
• Provide regular status updates to leadership and stakeholders
• Ensure proper documentation and knowledge transfer

Operational Management
• Oversee day-to-day operational work for M365 services
• Prioritize and triage incoming requests and incidents
• Manage service level agreements (SLAs) and operational metrics
• Coordinate maintenance windows and change management activities
• Support capacity planning and resource allocation

Required Qualifications
• 5-7 years of experience in IT project management or Scrum Master roles
• Proven track record managing both operational and project work simultaneously
• Experience facilitating Agile ceremonies in a Kanban environment

Technical Knowledge
Core Technologies:
• Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive, Copilot)
• Email Security & Flow Management (e.g., Proofpoint)

Certifications Preferred:
• PMP, CAPM, or equivalent project management certification
• ITIL Foundation v4

Skills
• Strong understanding of Kanban methodology and metrics
• Excellent facilitation and servant leadership abilities
• Experience with project management tools (GitLab, Jira)
• Strong stakeholder management and communication skills
• Ability to manage competing priorities in a fast-paced environment
• Risk management and problem-solving capabilities

Preferred Qualifications
• Familiarity with PowerShell scripting for M365 automation
• Experience with Microsoft Graph API
• Previous experience in hybrid cloud environments