Technical Trainer
ICT Mondial Inc
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Job Details
Skills
- Communication
- Facilitation
- Information Systems
- Developing and Designing technical training content
- Presentations
- Technical Training
Summary
Overview
Designs, develops, and delivers IT Training through a variety of channels including classroom, CBT, and seminars.
Seeking a Technical Trainer in support of the HASTUS Phase 2 – Rail + MVP Bus Operations & Bidding project to support the migration from the legacy system Trapeze to HASTUS. This role is a temporary contract position to support bus and rail daily operations during the lifecycle of a major Trapeze to HASTUS upgrade initiative for the anticipated period of 24 months.
Trapeze and HASTUS are currently used for Bus and Rail scheduling, bidding and daily operations. This position will design, develop and deliver IT Training through a variety of channels including classroom, video and CBTs to coordinate the strategic training needs for the ten (10) Rail Divisions and nine (9) Bus Divisions as part of the Trapeze to HASTUS migration and deployment waves. It is essential for this resource to be able to learn HASTUS to provide ongoing support to the Bus and Rail Scheduling Operations teams.
Key Duties
1. Ability to learn HASTUS to provide ongoing support to the Bus and Rail Scheduling Operations teams.
2. Strong understanding of the technical subject matter and relevant technologies.
3. Attend Train-the-Trainer course for Phase 2 Rail + MVP Bus Daily OPS & Bidding.
4. Prepare training materials such as presentations, manuals, videos, and online resources such as CBTs.
5. Assess the effectiveness of the HASTUS training programs through evaluations, feedback, and performance metrics, and make necessary adjustments.
6. Work with subject matter experts and HR/Payroll to ensure alignment with organizational goals and identify training needs.
7. Ability to identify and resolve training-related issues.
8. Excellent communication, presentation, and facilitation skills.
9. Ability to explain complex technical concepts clearly and concisely.
Minimum Qualifications
1. Bachelor’s degree in computer science, Information Systems, or a related field.
Required Skills
• Experience developing and designing technical training (6 years)
• Experience delivering technical system training (6 years)
• Experience with curriculum development and successful technical training delivery (6 years)
• Experience developing training materials such as presentations, manuals, videos, and online resources such as CBTs (6 years)
• Knowledge of Transit Scheduling and Daily Operations systems such as Trapeze and/or HASTUS (2 years)
- Dice Id: 90993969
- Position Id: 9139613
- Posted 5 hours ago
Company Info
About ICT Mondial Inc
ICT Mondial distinguishes itself as a premier technology consultancy dedicated to superior engineering and service delivery for clients across the public and private sectors. With over two and a half decades of industry experience, ICT Mondial delivers comprehensive Information and Communication Technology (ICT) solutions. It has a strong record in public sector tech initiatives, technology management consulting, and engineering excellence.
At the helm of organizational transformations, start-ups, and expansive growth, ICT Mondial has expertly managed substantial budgets exceeding $250 million and IT Client Teams exceeding 550 professionals. The firm prides itself on its project-based or hourly billing arrangements, tailored meticulously to each client's unique requirements.
