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BI Analyst

• Posted 13 hours ago • Updated 13 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Business Data
Customer Facing
Service Delivery
Incident Management
Dashboard
SLA
Customer Relationship Management (CRM)
Finance
Threat Analysis
Database
Collaboration
Security Engineering
Sales
Leadership
KPI
ROOT
Trend Analysis
Data Quality
Documentation
Data Governance
Business Intelligence
Managed Services
SaaS
Microsoft Power BI
Tableau
Data Modeling
DAX
Publishing
SQL
Relational Databases
Data Warehouse
Data Cleansing
Extract
Transform
Load
Analytical Skill
Attention To Detail
Conflict Resolution
Problem Solving
Information Systems
Computer Science
SIEM
Security Operations
Python
R
Cloud Computing
Microsoft Azure
Amazon Web Services
Google Cloud
Google Cloud Platform
Professional Services
MSP
Statistics
Cyber Security
Reporting
Analytics
Professional Development

Business Data
Customer Facing
Service Delivery
Incident Management
Dashboard
SLA
Customer Relationship Management (CRM)
Finance
Threat Analysis
Database
Collaboration
Security Engineering
Sales
Leadership
KPI
ROOT
Trend Analysis
Data Quality
Documentation
Data Governance
Business Intelligence
Managed Services
SaaS
Microsoft Power BI
Tableau
Data Modeling
DAX
Publishing
SQL
Relational Databases
Data Warehouse
Data Cleansing
Extract
Transform
Load
Analytical Skill
Attention To Detail
Conflict Resolution
Problem Solving
Information Systems
Computer Science
SIEM
Security Operations
Python
R
Cloud Computing
Microsoft Azure
Amazon Web Services
Google Cloud
Google Cloud Platform
Professional Services
MSP
Statistics
Cyber Security
Reporting
Analytics
Professional Development

Summary

BI Analyst

Department: Global Security Services

Employment Type: Permanent - Full Time

Location: US - Texas

Reporting To: Jeff Destine

Description

We are seeking a detail-oriented Business Intelligence Analyst to turn operational, security, and business data into clear, actionable insights. You will build dashboards, reports, and analyses that help leadership, operations, and client-facing teams improve service delivery, measure performance, identify trends, and support data-driven decisions across our managed detection & response (MDR), advisory, and incident response offerings.

About the role

Design, develop, and maintain interactive dashboards and reports (primarily using Power BI or similar tools) that track key operational and business metrics (e.g., ticket volume/resolution times, threat detection rates, client health scores, SLA performance, revenue/utilization, incident trends).
Gather, clean, model, and analyze data from multiple sources (SIEM platforms, ticketing systems, CRM, finance tools, threat intelligence feeds, and internal databases).
Collaborate with operations, security engineering, sales, and leadership to define KPIs, requirements, and reporting needs.
Perform root-cause and trend analysis on security events, client performance, and internal processes to surface opportunities for improvement.
Automate recurring reports and data pipelines where possible to reduce manual effort.
Present findings and recommendations clearly to both technical and non-technical stakeholders.
Support ad-hoc analysis requests and help drive a stronger data-informed culture across the company.
Ensure data quality, documentation, and basic data governance practices.

About you

Required Qualifications

2-5+ years of experience in a Business Intelligence, Data Analyst, or similar role (cybersecurity, MSSP, managed services, or SaaS experience is a strong plus).
Strong proficiency with Power BI (or Tableau/Looker) - including data modeling, DAX, visualizations, and publishing.
Solid SQL skills and experience working with relational databases and data warehouses.
Experience with data cleaning, ETL concepts, and working with imperfect real-world data sources.
Ability to translate business questions into analytical approaches and communicate insights effectively.
Strong attention to detail and problem-solving skills.
Bachelor's degree in Business, Information Systems, Computer Science, Statistics, or a related field (or equivalent practical experience).

Preferred Qualifications

Familiarity with cybersecurity concepts, SIEM tools, MDR platforms, or security operations metrics.
Experience with Python or R for advanced analysis.
Knowledge of cloud data platforms (Azure, AWS, or Google Cloud Platform).
Experience in a professional services, MSP, or regulated-industry environment.
Understanding of basic statistics and data storytelling techniques.

What we offer

Competitive salary and benefits package.
Opportunity to work with a high-impact cybersecurity team protecting businesses globally.
Collaborative environment with room to shape reporting and analytics practices.
Professional development support.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90922487
Position Id: 24675767
Posted 13 hours ago

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