Program Manager - SAP Analytics Cloud

Project Overview

The IT Program Manager will support the execution of NYPA s SAP Analytics Cloud (SAC) program, focused on deploying reports and models to enhance ERP analytics capabilities and integrations across the ERP ecosystem. This role ensures successful delivery of analytics initiatives aligned with NYPA/Canals strategic objectives and supports enterprise portfolio, program, and project management (EPPM) capabilities.

Role Summary

The IT Program Manager leads and coordinates multiple IT projects within the SAP Analytics Cloud program. This role oversees planning, execution, budgeting, stakeholder engagement, vendor coordination, and risk management to deliver scalable, sustainable enterprise analytics solutions.

Key Responsibilities

• Lead and manage IT projects within the SAP Analytics Cloud program

• Define program and project scope, objectives, and deliverables in collaboration with leadership and stakeholders

• Develop and maintain detailed project plans, timelines, milestones, and resource allocations

• Coordinate cross-functional teams to gather requirements and design effective ERP analytics solutions

• Monitor project progress, risks, and dependencies; implement mitigation strategies as needed

• Manage and/or coordinate RFP processes including bid issuance, evaluation, and vendor selection

• Oversee vendor and internal team activities for build, testing, and implementation

• Communicate program status, risks, and updates to senior leadership and stakeholders

• Manage IT project budgets and ensure financial accountability

• Foster a collaborative, high-performance team environment

• Ensure compliance with organizational standards, regulations, and best practices

• Support development of scalable EPPM capabilities and enterprise project governance

Required Skills & Experience

• Minimum 7 years of progressive IT project/program management experience, preferably in matrixed environments

• Strong understanding of ERP systems and analytics platforms

• Experience with SAP Analytics Cloud (SAC) preferred

• Knowledge of data analytics and financial modeling concepts

• Experience with SDLC and project methodologies (Agile, Waterfall, Hybrid)

• Strong program management skills including:

  • Risk mitigation

  • Conflict resolution

  • Vendor management

  • Stakeholder communications

• Ability to manage multiple initiatives in a dynamic environment

• Advanced proficiency in Excel, SharePoint, and M365 tools

• Excellent leadership, communication, and analytical skills

Education & Certifications

• Bachelor s degree in Business, IT, or a related technical field

• Master s degree preferred

• PMP, PgMP, or equivalent certification preferred
  
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