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Program Manager (Web Portfolio)
Work Location: Washington, DC 20003 - Onsite
Description:
Client seeks a Master Program Manager to lead project management, reporting, and delivery oversight across the web team's portfolio, including the redesigned dc.gov site, other concurrent agency web efforts, and AI-powered search initiatives.
The District’s web. team manages a portfolio of concurrent initiatives across more than 100 agency websites. The largest is the dc.gov redesign, which itself comprises multiple sub-projects including design implementation, content migration, agency-wide launch, and integration of AI—powered search. OCTO requires an experienced Master Program Manager who can bring structure, visibility, and accountability across this full portfolio, ensure each sub-project has a defined scope and milestone plan, and give OCTO leadership a clear, current picture of status across all active work.
Key Duties:
- Establish and maintain a portfolio-wide tracking system (RAID log, milestone schedules, dashboard) covering all active web team projects.
- Run a recurring status reporting cadence to OCTO leadership across the full portfolio
- Partner with OCTO SMEs to define project requirements and scope, including for initiatives that may require external vendor support
- Advise on vendor/contractor scoping and deliverables, drawing on familiarity with SOW structure and government IT procurement norms
- Track risks, issues, dependencies and action items across projects, escalating to OCTO leadership as needed
- Report on project status, milestones, and delivery readiness across the portfolio, with the dc.gov relaunch as the flagship initiative
Minimum Qualifications:
- Demonstrated ability to translate technical and business requirements into actional project scope, working directly with subject matter experts
- Experience supporting or informing scope of work development for external vendor contracts (SOWs, deliverables, acceptance criteria)
- Experience managing a multi-project portfolio simultaneously, including establishing. PM tooling, reporting cadence, and prioritization across competing initiatives
- Bachelor's degree in a related field, or equivalent experience
- 11 years of program/project management experience, including large-scale website or CMS transition and migration projects
- Experience managing multi-stakeholder government or enterprise projects
- Working knowledge of Drupal CMS and website content migration practices
- PMP certification preferred
- Familiarity with AI/ML project delivery timelines and dependencies a plus, given active AI integration work within the portfolio
- Strong communication, organizational, and stakeholder management skills
- Prior experience supporting DC government or comparable public-sector clients preferred
Required/Desired Skills
Skill | Required /Desired | Amount | Consultant Experience |
Program/Project Management – multi-project portfolio oversight | Required | 11 | |
Requirements gathering & project scoping (working with SMEs) | Required | 8 | |
Drupal CMS – content migration and administration | Required | 6 | |
Stakeholder Management – multi-agency government environment | Required | 10 | |
Website Launch Planning & Change Management | Highly desired | 8 | |
Quality Assurance / Content Auditing | Highly desired | 11 | |
Government contract/vendor scoping support (SOWs, deliverables) | Highly desired | 5 | |
AI/ML project delivery experience | Desired | 3 | |
Bachelor’s degree in IT or related field or equivalent experience | Required | 0 | |
Candidate must be able to qualify for a Master level role | Required | 16 | |
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