Desktop Support / Lab Engineer
Collegeville, PA, US • Posted 4 hours ago • Updated 4 hours ago
Akkodis
Dice Job Match Score™
🛠️ Calibrating flux capacitors...
Job Details
Skills
- Technical Support
- Workflow
- Break/Fix
- VLAN
- Subnetwork
- IPS
- Firewall
- OSI Model
- Network
- Management
- Active Directory
- Identity Management
- Project Coordination
- Agile
- Backup
- Analytical Skill
- Computer Hardware
- Documentation
- Incident Management
- Coaching
- End-user Computing
- Remote Support
- GxP
- IT Security
- Microsoft Operating Systems
- IOS Development
- Linux
- Microsoft Excel
- Computer Networking
Summary
Rate Range: $41.67/hour to $56.81/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Desktop Support / Lab Engineer job responsibilities include:
- Troubleshoot complex computer issues involving device connectivity, network problems, lab software, and scientific instrument workflows.
- Perform end?user computing and desktop support functions, with break/fix work making up 80% of the Lab Engineer workload.
- Support and troubleshoot networking concepts including VLANs, subnetting, static/dynamic IPs, network topography, IT/OT networks, and firewall basics.
- Apply OSI model knowledge to diagnose and resolve issues across multiple network layers.
- Manage Active Directory tasks including access management and account troubleshooting.
- Provide day?to?day and project support in AGILE environments.
- Implement validated client data backup solutions on laboratory analytical equipment, including hardware/software investigation, documentation, and configuration in both GxP and non?GxP settings.
- Support scientists through incident management, user coaching, system access, and troubleshooting.
Desired Qualifications:
- Bachelor's Degree preferred.
- Strong background in End?User Computing or Desktop Support roles.
- Experience with validated systems (GxP) is a plus.
- Experience with computer security principles and secure configurations.
- Familiarity with Microsoft operating systems, iOS, and Linux environments.
- Microsoft Excel proficiency a strong plus.
- Experience with laboratory environments or scientific instrument support preferred.
- Strong understanding of networking fundamentals and troubleshooting methodologies.
- Excellent customer?facing and documentation skills.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Ritesh.Kumar@
Pay Details: $41.67 to $56.81 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ;br>
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Dice Id: cxmodoak1
- Position Id: US_EN_6_971574_1612559
- Posted 4 hours ago
Company Info
Join Akkodis: Pioneering the Future of Digital Engineering & Talent Solutions
Welcome to Akkodis, a global leader at the vanguard of digital transformation. For over 35 years, we've been engineering innovative solutions to some of the world's most complex challenges. Our mission? To engineer a smarter future for everyone. We serve a diverse range of clients, from visionary startups to global powerhouses, and our expertise spans digital engineering, industrial consulting, and research and development.
Why Akkodis is Your Next Career Destination
Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.
Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.
Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.
Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.
Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.
Our Evolution and Your Role in It
Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.
Empowering the Future
We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.
Join the Akkodis Community
At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.
Partnering with Dice for Better Opportunities
In our commitment to connecting tech talent with top industry jobs, Akkodis has established a long-term partnership with Dice, the leading career destination for tech experts. With Dice's specialization in tech careers and a network of over 9 million technology professionals, this partnership amplifies our ability to offer diverse and cutting-edge opportunities to our workforce. It also ensures that our positions reach the most skilled and innovative minds in the tech industry, fostering a vibrant community of tech experts and thought leaders.
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