IT Consultant III, UXD

Job Summary:
This position is part of the KP Medical Foundation Informatics Training & Consulting department supporting KP Colorado, KP Washington, and KP Nevada. The IT Consultant III, UXD role will act as a training and informatics workflow expert who helps bridge the gap across multiple markets. In addition to delivering Epic training, assembling curriculums, and supporting end users, this position will emphasize large-scale Epic program work across the Kaiser Permanente Medical Foundation. This includes several organizational initiatives in place to onboard KP Nevada, consolidate several markets to a single shared Epic instance, and stand up the processes and infrastructure necessary to align the markets. This position will help ensure the KP Medical Foundation markets are equipped for successful Epic workflow integration and long-term sustainability.
In addition to the responsibilities listed below, this position must maintain an understanding of user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies. This role will also develop basic prototypes or rudimentary working models of products or information systems, illustrating functionalities, interactions, and user options. As part of the deliverables production process, this position will be responsible for creating annotated comps, design assets, and specifications for implementation. Finally, this position will also perform basic UI/UX product or system evaluations, delineate design defects, develop standards and guidelines, and publish on-brand reusable components.

Essential Responsibilities:

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
• Develops requirements for process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture).
• Develops an understanding of and executes requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) within designated business domain.
• Assists in the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.
• Supports the evolution of applications, systems, and/or processes to a desired future state by building and leveraging an up to date understanding of how current processes impact business operations for assigned domain(s).
• Maps current state against future state processes.
• Identifies the impact of requirements on upstream and downstream solution components.
• Provides recommendations to team or department leadership on how to integrate requirements with current systems and business processes for assigned domain(s).
• Identifies value gaps and opportunities for process enhancements or efficiencies.
• Supports solution design by researching how to help translate requirements into workable business solutions.
• Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design.
• Supports the evaluation of third-party vendors as directed.
• Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.
• Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across assigned business domain(s).

Minimum Qualifications:

• Minimum two (2) years UXD experience.
• Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum three (3) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Additional Requirements:

Preferred Qualifications:

• Two (2) years experience working for a health care organization
• One (1) year experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions.
• One (1) year experience in workflow analysis, including the use of modeling software (e.g., Visio).
• Two (2) years experience working on project or technical teams.
• Two (2) years work experience requiring the development of technical documents or presentations.
• One (1) year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)
• Two (2) years consulting experience in hospital operations.

Primary Location: Colorado,Greenwood Village,Greenwood Plaza IT
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee
Job Level: Individual Contributor
Department: Po/Ho Corp - Rgnl Med Fac-Clincl Implementn - 0308
Pay Range: $104500 - $135190 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente.
Travel: Yes, 10 % of the Time
Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.