Workday Integration Lead

Specific Roles and Duties for this position
Leads and manages the ongoing design, deployment, and maintenance of integration processes for all integrations to and from Workday.
Supports efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets).
Assists with integration development, testing, and validation.
Identifies opportunities to improve processes and procedures and coordinates with functional teams (e.g., finance, payroll, human resources, Adaptive planning) to ensure proper support and sustainment.
Supports planning activities on implementation projects with the goal of identifying configuration, data, and system requirements to support future state processes.
Serves as a strong consultative partner to campus IT staff, functional staff, and external stakeholders (e.g., MD state resources and vendors) to continuously improve and optimize service delivery. Serves as a subject matter expert on the
Workday integration framework.
Collaborates across the Workday support team and business functions to support system functions, ensuring up-to-date documentation of integration-related system functions, processes, and capabilities.
Manages and develops the Workday integrations team, including performance management and development, daily supervision, task assignment, and oversight.
Provides guidance on integration best practices, setting integration development guidelines and standard practices.
Participates in design sessions that impact crossover functionality and business needs.
Proactively communicates with leadership, ensuring alignment and collaboration.
(USMO) and University System of Maryland (USM)'s mission and core objectives.
Consistently evaluates team performance, offering timely and constructive feedback to ensure alignment with these objectives.
Oversees team workflow, ensuring clarity in roles and responsibilities. Empowers
employees by delegating tasks thoughtfully and monitoring their progress, fostering a culture of accountability and high performance.
Constructs and manages comprehensive team schedules that optimize productivity while considering individual strengths and work-life balance.
Monitors team productivity provides constructive feedback and coaching.
Recognizes and celebrates achievements, promoting a positive and motivating work environment.
Proactively identifies and facilitates career advancement opportunities for team members, aligning with their personal growth goals and the organization's needs.
Addresses and resolves employee issues and conflicts with a fair, empathetic approach. Fosters an inclusive environment where feedback and ideas are valued, and employees feel supported.

Required Skills, Abilities and Experience:
Hands-on Workday integration experience with good communication skills.
2 years of IT experience in technical analysis, design, and implementation.
2 years of hands-on experience with Workday integrations in a post-production environment.
Experience with Web Services.
Experience with Workday implementation tools (Enterprise Interface Builder
(EIB), Workday Studio, Workday Report Writer, and iLoad).
Detailed understanding of Workday concepts and general module functionality.
Understanding basic database architecture, tables, functional interactions.
Ability to recognize and understand impacts to downstream systems.
Strong program/project management knowledge and skills, including ability to rapidly assess risk and identify/resolve issues.
Demonstrated ability to coordinate a high level of activity under various conditions and constraints.
Good interpersonal skills, including relationship and conflict management.
Ability to work in a team-oriented, collaborative environment.
Understanding of IT Change Management practices.
Working knowledge of Workday financial and HR systems.

Preferred Skills:
Workday Pro Certification in Integrations
Experience in a Higher Ed environment
Workday implementation experience.