IT Support Technician / Service desk or Desk-side Support

This role supports service delivery objectives by restoring service quickly, maintaining accurate ticket records, and meeting service level expectations for incidents and requests. The technician performs desk-side and service desk support, including workstation imaging, deployment, and enterprise software/peripheral configuration. The position collaborates with senior technicians and cross-functional IT teams to manage escalations, improve support workflows, and maintain a high-quality user exp

MANTECH seeksa motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0?2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up. Responsibilities include, but are not limited to: Utilize ITIL-based processes to efficiently manage and resolv

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support en

Overview Employment in this role is conditional upon successful execution of the contract by the client The Work The Computer User Support Specialist provides technical support to end users for PC, server, mainframe applications, and hardware. Resolves incidents and problems that cannot be addressed by first-tier desk personnel. Collaborates with network services, software systems engineering, and/or applications development teams to restore services and identify and correct underlying issues. S