UGM Business Manager

Your role

Do you thrive in fast-paced, front-office environments where execution and collaboration drive results? Are you passionate about scaling businesses, improving efficiency, and enabling revenue growth?

We're seeking a Business Manager to join the Unified Global Markets (UGM) COO team, supporting senior leadership across Sales and Trading to deliver strategic initiatives that enhance business performance and client outcomes. In this role, you'll work side-by-side with front-office team members to streamline processes, scale the platform, and drive commercial momentum across asset classes.

You'll act as a trusted partner to senior business heads - connecting strategic objectives with day-to-day execution, and helping shape how UGM grows and competes across the Americas

partner with members of the COO team and senior business leaders to execute strategic priorities that support growth, efficiency, and scalability across Sales and Trading
identify and drive front-to-back process improvements to enhance productivity, client responsiveness, and execution quality
support commercial initiatives to optimize the client experience, improve sales coverage models, and unlock new revenue opportunities
deliver data-driven insights to help leadership measure performance and make informed decisions
lead or coordinate cross-functional projects across Trading, Sales, COO, Finance, Operations, and Technology teams
anticipate business needs and proactively design solutions that improve speed to-market, platform scalability, and front-office efficiency
maintain awareness of operational and regulatory frameworks, ensuring strategic execution remains sound and sustainable

Your team

The UGM COO team sits at the intersection of strategy, business execution, and operational excellence. We partner directly with UGB leadership to optimize front-to-back processes, enhance the client experience, and position UGM for long-term success.
Our work blends commercial strategy with hands-on delivery - translating ideas into action and helping business leaders focus on what they do best: serving clients and growing the franchise.

Your expertise

ideally, 5+ years' experience in a markets, COO, or strategy role supporting front-office businesses within a global bank or financial institution
understanding of global markets products (fixed income, equities, structured derivatives, etc.)
proven ability to operate effectively in a high-intensity, front-office environment and manage multiple priorities
analytical and problem-solving skills; proficiency in Excel and PowerPoint; familiarity with tools like Power BI or Alteryx a plus
communication and relationship-building skills; confidence engaging with senior leadership and cross-functional teams
a proactive, "solutions-oriented" mindset with a focus on execution, scalability, and continuous improvement
experience with Microsoft Project, Teams and SharePoint
Business Intelligence, ERP, and/or Data Warehousing experience (Power Automate or alternative no-code development software, Data Sourcing/ETL Mapping, Power BI)
you're curious to explore how AI can improve how we build, deliver, and optimize workflows. You do this with sound judgment - validating outputs and aligning with policies, risk standards, and ethical use

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.