Braintree Technology Solutions
Braintree Technology Solutions

Microsoft POS Support Specialist

Wilmington, DE, US • Posted 5 hours ago • Updated 5 hours ago
Full Time
No Travel Required
On-site
$110,000 - $120,000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Computer Hardware
  • Inventory Management
  • Issue Tracking
  • Microsoft
  • Network
  • Patch Management
  • Payment Gateways
  • Point Of Sale
  • Regulatory Compliance
  • Technical Support
  • Retail
  • Training
  • POS

Summary

Title- Microsoft POS Support Specialist

Location- wilmington DE (Onsite from day 1)

Job Description 

  • Provide day to day technical support for Microsoft POS systems.
  • Diagnose and resolve hardware, software, and network related issues related to the POS systems.
  • Configure and maintain POS terminals, peripherals, and related equipment.
  • Assist with software updates, patch management, and system configurations to ensure up to date security and functionality.
  • Collaborate with internal IT teams and vendors to escalate and resolve complex issues.
  • Ensure timely resolution of incidents and service requests related to POS systems.Document issues, resolutions, and updates in the ticketing system.
  • Provide training to retail staff on the usage and troubleshooting of POS systems.
  • Perform regular audits of POS system performance and recommend improvements or optimizations.
  • Support the integration of POS systems with other enterprise solutions like inventory management and payment gateways.
  • Monitor POS system compliance with industry standards and security policies.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10469220
  • Position Id: TechM237011
  • Posted 5 hours ago
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