Manager, QSS Asset Data

Description
POSITION DESCRIPTION:

Qcells Service Solutions('QSS') is a residential solar asset operation and maintenance service company powered by Qcells. QSS set up a design standard and installation guide for EnFin TPO and provide a specialized Quality assurance review service. QSS monitors all assets proactively to resolve any issue, so that maximizes homeowner experience and capital investor's value.

The QSS Asset Data Manager plays a critical role in managing, analyzing, and optimizing the performance of residential solar assets under the Third-Party Ownership (TPO) model. This position is specifically responsible for overseeing Performance Guarantee (PG) data, calculating payout amounts when production targets are not met, and leading the alignment process with customers and partners. The ideal candidate will combine technical data expertise with a financial mindset to ensure accurate compensation and maintain strong investor and customer relationships. This position ensures accurate system performance reporting, identifies underperforming sites, and supports operational and financial decision-making through actionable, data-driven insights.

The ideal candidate will bring strong data management expertise, an investor-focused analytical mindset, and proven leadership experience within the solar, energy, or utility sectors. This role is responsible for developing and implementing performance analysis processes, collaborating closely with the Investor Care Management team, and driving continuous improvement initiatives across TPO business operations to maximize asset value and customer satisfaction.

Third-Party Ownership (TPO) represents one of the fastest-growing segments of the solar market, fueled by rising interest rates and the Inflation Reduction Act. Qcells is strategically positioned to capture this growth through the domestic content tax credit adder, established dealer partnerships, and a robust point-of-sale financing platform.

This position reports to the Head of QSS Financial Planning and Accounting, or other personnel designated by the President of the Company.
RESPONSIBILITIES

• Performance Guarantee Data Management: Monitor actual energy generation across large TPO portfolios and maintain data consistency between monitoring portals and contractual guarantee values.
• Payout Calculation & Validation: Identify underperforming sites, investigate production loss causes, and precisely calculate payout amounts based on specific contractual Performance Guarantee terms.
• Customer & Partner Alignment: Act as the primary point of contact to align with customers (homeowners) and investors regarding performance data and calculated payout amounts.
• Reporting & Automation: Develop and automate performance guarantee dashboards and generate periodic reports for internal stakeholders and external investors.
• Financial Reconciliation Support: Collaborate with finance teams to validate PPA billing and ensure accurate financial provisioning for potential guarantee payouts.
• Process Optimization: Contribute to the continuous improvement of performance analysis workflows, KPIs, and reporting templates to enhance operational efficiency.
• Cross-functional Collaboration: Maintain regular communication with field service teams, O&M providers, and global departments to resolve complex performance issues.
• Assist in root-cause analysis and implement corrective/preventive actions for recurring performance problems.
• Support special projects such as system repowering, warranty claims, transferring or deactivation
• Maintain regular communication with other company groups and departments locally and globally.
• Perform all other duties as assigned by the Head of the QSS Financial planning and Analysis, or upper management.

REQUIRED QUALIFICATIONS

• Bachelor's degree in engineering, data analytics, renewable energy, or a related field required; advanced degree preferred.
• 5-7 years of experience in the solar industry, with a focus on energy performance analysis, asset management, or energy data analytics (TPO experience preferred).
• Proficiency with solar monitoring platforms such as Enphase, SolarEdge, and Tesla.
• Advanced skills in Microsoft Excel and Power BI; experience with SQL, Python, Tableau, or Snowflake is a plus.
• Strong understanding of PV system design, metering, performance ratios, and key performance indicators (e.g., availability, yield).
• Familiarity with Third-Party Ownership (TPO) structures, including PPA, lease, and host agreements.
• Proven ability to analyze complex data, generate insights, and produce clear performance and financial reports.
• Experience using CRM and asset management platforms, preferably Salesforce.
• Excellent organizational, analytical, and communication skills, with the ability to manage multiple projects and deadlines simultaneously.
• Strong leadership abilities with a collaborative, customer-focused mindset.
• Ability to identify and develop key strategic partnerships that enhance business performance.
• High degree of professionalism, initiative, and strategic thinking.
• Comfortable presenting to executives and external stakeholders, including during negotiations and contract reviews.
• Ability to travel up to 20% of the time.

PREFERRED QUALIFICATIONS

• Experience in the TPO industry

Hanwha Q CELLS America Inc. ("HQCA") is a Qcells company, one of the world's largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future .

PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

Standing

20% of time

Sitting

70% of time

Walking

10% of time

Strength

Pulling

up to 10 Pounds

Pushing

up to 10 Pounds

Carrying

up to 10 Pounds

Lifting

up to 10 Pounds

Dexterity (F = Frequently, O = Occasionally, N = Never)

Typing

F

Handling

F

Reaching

F

Agility (F = Frequently, O = Occasionally, N = Never)

Turning

F

Twisting

F

Bending

O

Crouching

O

Balancing

N

Climbing

N

Crawling

N

Kneeling

N

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications.

*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
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